1win: a player complaint filed on 2026-07-09, about other, 200,000 USD in dispute, status — closed, no outcome. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player's deposit is delayed and uncredited.
The player from Mexico reported a significant issue with the casino, claiming that a deposit of 100,000 Argentine pesos made on May 25th had never been credited to his account. Despite providing the necessary documentation and making multiple attempts to resolve the issue, the casino's support did not effectively address his complaints. The complaint was kept open for a month to allow for updates, but due to the player's lack of response to follow-up messages and reminders, the investigation could not proceed. Consequently, the complaint was closed for the moment, with the option for the player to reopen it in the future if desired.
