1win: a player complaint filed on 2026-08-07, about other, 70 EUR in dispute, status — closed, no outcome. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from Ireland had deposited money twice into the casino but was told by staff that no deposits had been made, despite showing proof with transaction hashes and the wallet address used. The first missing deposit was later credited after back-and-forth, but the same issue happened again with a second deposit. We asked for clarification about the payment method, support contact, and deposit history, but he did not respond to our follow-up messages. As a result, we were unable to continue the investigation, and the complaint was closed for now due to a lack of response.
