1win: a player complaint filed on 2026-08-02, about other, status — rejected. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player reports confiscated winnings.
The player from Azerbaijan filed a complaint against 1win Casino for the confiscation of over 5,000 AZN in winnings after his account had been blocked. Although the account was unblocked, the funds were missing, with the support team failing to provide a resolution or proof and using a "provider/software error" as justification for the missing balance. He confirmed that the winnings were not tied to any active bonus and had been accumulated on slots, while the casino gave two different explanations without solid evidence. Later, the complaint was marked as resolved by the player.
