10bet— player complaints: 17 in English

Player’s account is reopened despite permanent closure request. [Account] — waiting

It should be a 5 I use to just love playing at 10bet but lately you put more money in then even win a bit back.

Very shit indeed.. loyalty xp honestly not worth it..im on level 35 close to next tier.. I've lost so much..they take your money and add it to your Xp without giving back in return not even a small amount ..but yes hope and see what my next tier pays out for 5 months I've only won 1400 and thats it.

Stay far away. Big scam. I joined. Lost r1000 in a few minutes on slots. 0 RTP. Big ripoff. I will also report my recorded gameplay to the gambling commission of south-africa.

your site is rigged only losses every game nomore will i play here

Shame on you voucher collectors, you are very stinchy Shem, even when you see that 1 Is loyal and trying. You can never win with 10bet. Over 4years on the app but I have never won anything more than R200

I just played now, and I never even got free games, after I deposited R250, 😒😒Do you think that's right?

Absolutely DIABOLICAL save your money go else where

**Key Facts for Audit:** 1. **Procedural Failure**: After depositing over **800 USDT** (767 USDT confirmed via ERC20) on Feb 7-8, my account was blocked immediately upon my withdrawal request. The operator issued a "final decision" without initiating any KYC procedures, despite my proactive offers to provide my ID (**▇▇▇▇▇▇▇▇▇▇▇**). 2. **Recreational Proof**: On Feb 8, I played slots (**Mummy's Princess by Winfast** and **Sweet Bonanza by PP**) to complete turnover, resulting in a **loss of over 1,000 CNY**. This high-volatility, negative-EV behavior is characteristic of a recreational player, not a professional bettor. 3. **Established Trust**: I have a history of successfully withdrawing **2,020 USDT** from this account, which proves my betting patterns were previously audited and approved by their risk team. 4. **Status of Other Mediations**: AskGamblers closed my case (▇▇▇▇▇▇▇) because they lacked the authority to audit the operator's technical claims. I now request ThePOGG to conduct a professional investigation. **Please find the attached PDF (▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇) for full transaction records, ID, and correspondence logs.**

Easy to deposit, impossible to withdraw! Basically encouraging people to keep using funds even when we ready to withdraw 0/5 stars

It's the same thing with all the casinos you just see drops but you can never get them been playing for years betaway hollywoodbets now this 10 bet if you won 1 time then your free spins dissappear and same shit always im done.

Good evening, I opened an account with 10bet casino on Tuesday 21/3 and passed through the electronic verification process. I made two deposits and requested a withdrawal of my balance on the same day. The withdrawal of £1,123.70 was in a ‘pending’ state for a number of hours therefore I contacted the casino live chat and was told it takes 2 business days to process withdrawals which I confirmed and found within the casino terms and conditions. On 23/03/23 I received an email requesting documentation to verify the account. I sent over the requested documents. A few hours later I received an email advising that my ‘documents were not up to scratch’ The casino requested I send over the requested information again which I duly carried out. Since then I’ve received no update in respect of the verification and my withdrawal is currently still pending.

Hi I had requested a withdrawal of £23,000 and was told to provide documents which I did and was told It was all accepted, then I was told that I would need to complete a video call with the casino which I did and answered all their questions and was told to wait a few days to get a reply about processing the withdrawals. However I was then told by the casino that all my bets and withdrawals have been voided but I have not done anything wrong. They had locked my account and had cancelled all the withdrawals and returned all my deposits. I feel like I should get my withdrawals I didn't do anything against their terms and provided everything as soon as it was asked and had done everything they asked for straight away if you could help me with this please.

I signed up with this casino recently, my documents were verified quickly. Deposited £200, and managed to make a withdrawal of £1000. I then get an email asking for further documents which I sent, was then told there was a problem with my account which was being investigated. Asked for further documents which I sent on more than one occasion and got no reply from customer service. Kept chasing throughout the week and got the usual reply saying it's our top priority etc etc. Finally got an email about 5 days later saying because I didn't send the documents to them they have closed my account and voided my deposit. No one could give me a clear answer, they wanted to speak to me on the phone which I explained I couldn't do because I am deaf, and could they email me to explain the issue and they just ignored my emails. Many thanks for your help.

Hi there In fact since I have oppened the acoount with this casino as they said I have lost a lot of money And just last time I found out that they are cheating on me by immediately hiding the winning code This is not the main issue The main case is when I discovered that I have applied for permanent self-exclusion since 2016 and another one this year according to their recognition via e-mail and I am ready to send it to you You know I am an old man with a disability and I stay at home most days of the week because of my disability and sometimes to spend time playing with them I used to believe that it is a good casino with a good reputation and does not cheat on people But recently I discovered this manipulation Where do they accept this to make deposits for long times and at the same time I am self excluded My question is this legal So please try to help me solve this serious problem with them For your information I have sent them several e-mails but the result was that they only returned one and a half pounds to me via Paypal I am ready to send all these emails to you whenever you request them Finally and most importantly they have to recover all the losing money because it is not my fault thank you in advance

Beting here about 1 year in this time they did many wrong thing to me such as winning bets turned to losing,,hold my payment long, Rejected my winning bets at vip roulette. But this time they are doing seriously bad thing,when i enter the vip roulette game at evolotion gaming they straight deducting my mony in Front of my eyes with out placing any bets,last few days they deducted 3 time about 72 usd,i complaint but they syas they cant locate any thing.please help me to get my mony back.they target me beacuse i was winning good amount.now they doingbwrong with me

Hello IBAS team, I’ve deposited £3200 last Saturday and now it’s been one week, 10Bet is refusing to return my deposit and winning altogether £6100. I’ve submitted all my documents and my partner documents and now I reached a point I exhaust all my energy. Since morning I called them atleast 4 times and send atleast 20 emails. Could you please start process against 10Bet. Happy to provide all the details and happy to raise a ticket. My username is [EDIT]. Many thanks [EDIT]