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The Phone Casino — brand profile

Trust Score
42/100 · C
Complaints
11 in NeRating

The Phone Casino is an iGaming brand. Its UKGC licence expired on 28.01.2026. NeBlask Trust Score 42/100 (grade C). 11 player complaints on record.

thephonecasino.com

About the brand

This overview brings together the available licensing, reputation, and ranking data for The Phone Casino in one place. Prospective customers should independently verify current licensing information, review the operator’s terms and conditions, and assess payment, withdrawal, and responsible gambling policies before using the site. The Phone Casino may appeal to users seeking a licensed casino platform, but its moderate trust assessment warrants careful consideration.

casino
  • The Phone Casino operates through thephonecasino.com.
  • The brand is associated with AGCC licensing.
Trust Score 42 C
Regulation
10/35
Reputation
16.6/25
Infrastructure
15/15
Transparency
0/15
Scale
0/10

Operator

Small Screen Casinos Limited
Licence jurisdiction United Kingdom

Source: regulator registryUKGC· country by licence jurisdiction, not group registration location

Regulator blocks

In block registry 2 jurisdictions
  • Greece · HGC thephonecasino.com with 11 Mar 2022
  • Poland · Ministry of Finance thephonecasino.com with 21 Mar 2024 2 records

Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Popularity and Authority

  • CrUX Chrome UX Report · real Chrome users top‑500,000 dataset 2026-08

Verified 21 August 2026. CrUX and Radar return buckets (top 1,000, top 50,000…), not exact positions; Open PageRank counts links, not traffic; Wikipedia — article views by people over the last full month.

Google Trends

Domains

thephonecasino.com 200 SSL: 41 d. 593ms

Trustpilot

4 892 reviews
Open on Trustpilot

Trustpilot in-depth analysis

Analysed
200
of 850 reviews
Average rating
4.13
→ trend: 4.1 vs 4.2
Sentiment
positive
79% / 20% / 2%
Frequent topics
bonus 20
deposit 37
withdrawal 105
game variety 91
odds fairness 27
account issues 22
user experience 25
customer support 38
Recent Reviews
Emil Jankiewicz GB 3 weeks ago
Great Service
SH GB 1 month ago
Had a win then gameplay went downhill and took it all back. Tried to close my account, waited an hour on live chat and no response. Came back on again now to try to close it and waiting forever again. God help anyone who needs something doing urgently!
Lisa GB 1 month ago
One of the worst sites I've played on do not bother
Responses to Negative Feedback
Responds to Negative Feedback
17.9%
7 of 39
Average time to reply
2.6 d.
last 1 Dec 2025
Monthly Rating Trend

Casino Guru

Safety Index
9 / 10
Very high
Operator
Play Gamified Limited
Founded
2006
Sister casinos
9
Game providers
50
Withdrawal limit
Unlimited
Win limit
No win limit
Currencies
GBP
Pros
  • Good selection of games
  • Various responsible gaming options available
  • Simple and clean website design
  • Live dealer games are available
  • Payments by PayPal are available
Open on Casino Guru

Complaints Casino Guru

Total complaints 4
Rejected: 4
Complaints on Casino Guru

Player complaints NeRating

Cases in NeRating database 11
Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.
Player complaints about The Phone Casino — NeRating →

AskGamblers detailed

Casino rating
4/10
Player rating
4/10
3 reviews
Founded
2009
Withdrawal speed
E-Wallets0-24 hours
Card Payments1-7 days
Bank Transfers1-7 days
Weekend CashoutsNo
Progressive Jackpot WinsNone
Pros
  • Different responsible gambling tools available
  • Great no deposit bonus
  • Low minimum deposits
  • The UKGC licence
Cons
  • Live chat doesn’t exist
Full Profile on AskGamblers

Site profile

Site languages
1
EN
Live Chat
Zendesk
Live chat detected
Technologies
Cloudflare Google Analytics (GA4) Google Tag Manager Amplitude
Affiliate Programme
Not found
Schema.org
WebSite

ScamAdviser

Trust Score 100 / 100
In summary, It seems that thephonecasino.com is legit and safe to use and not a scam website.
Positives
  • This website is receiving a lot of traffic according to Tranco (20)
  • This website offers payment methods which allow you to get your money back
  • We found mainly positive reviews for this site
  • According to the SSL check the certificate is valid
  • This website has existed for quite some years
Negatives
  • The website's owner is hiding his identity on WHOIS using a paid service
  • We found indicators that this may be a gambling site
Open on ScamAdviser

Security

Google Safe Browsing
Safe
VirusTotal
0 malicious
0 suspicious
0 reputation
Security Headers
0 / 100
CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY
Cookies: 2 (0% secure)

Support

Operating hours
24/7
FAQ
2 categories
Response time
2 business days

PageSpeed

Performance
42
Accessibility
79
Best Practices
100
Core Web Vitals
LCP 4,757ms
CLS 0.042

Google Ranking SERP

#6
Query: The Phone Casino casino review
#1Trustpilot #5AskGamblers #3Casino.Guru #11Casinomeister

Rating on aggregators 5 sources

6.1 / 10 of 5 sources
ScamAdviser
10.0
Trustpilot (Deep)
8.3
Trustpilot
8.0
AskGamblers
4.0
AskGamblers (Deep)
4.0
Best: ScamAdviser Worst: AskGamblers (Deep)

Affiliates in results SERP

Affiliates in results
4
Own position
#6
#11 Casinomeister 391 brands
#5 Askgamblers 1017 brands
#3 Casino.guru 622 brands
#1 Trustpilot 1549 brands

News background Google News

Mentions
73
latest: 2 months ago
Tone
positive

Community Reddit · Forums

Forums
66
CasinoMeister, LatestCasinoBonuses
mixed

Licences

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.

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