Pin-Up — withdrawals
Withdrawal times in the AskGamblers profile as of 5 October 2026: e-wallets — 0-24 hours, crypto currencies — 0-24 hours, card payments — 0-72 hours. NeRating holds 187 complaints about delays and non-payment, 6 of them unresolved. Amounts players named in dispute: 85,006 ₽ · $2,400 and 3 more currencies.
Withdrawal timeframes by method
Snapshot of AskGamblers public profile from 5 October 2026. These are the times stated by the source platform, not our measurement; we do not calculate average time — the data contain ranges by method.
Source of terms — profile Pin-Up on AskGamblers.
Withdrawal methods and currencies
25 methods found by parsing the brand's cashier pages. The operator has not confirmed this list, so there is no 'verified' here.
Complaints about delays and non-payments
187 complaints from the NeRating corpus attributed to delays and non-payments — 48% of brand complaints with assigned category. The first — 4 August 2019, latest — 5 October 2026. Category is assigned by text parsing, and is absent entirely for part of the corpus — therefore the share denominator is calculated from complaints with a category.
Resolved 5 · Under review 5 · Unresolved 1 · Rejected 3 · Closed with no outcome 1 · Status unknown 172
Status — snapshot at collection time. 'Under review' and 'unresolved' go into 'without resolution'; complaints without status are not included in the share.
Dispute amounts
Amounts are stated by the players themselves, in the platform's currency. Different currencies are not added together and not converted by exchange rate.
85,006 ₽ across 8 complaints, $2,400 across 3 complaints, 815,000 ₸ across 2 complaints, 86,662 INR across 2 complaints and €260 across 2 complaints. Amounts in different currencies are not added up and not converted at any rate. Amounts with no currency stay out of the count (5 complaints).
Where to complain
Payout dispute is reviewed by the regulator that issued the licence. Below are active registry entries for this brand.
Frequent questions
How long does a withdrawal from Pin-Up take?
Which methods does Pin-Up pay out with?
Are there complaints about non-payment at Pin-Up?
How much is disputed with Pin-Up?
What is the withdrawal limit at Pin-Up?
Where to complain if Pin-Up does not pay out?
Page sources: public brand profile on AskGamblers (timeframes, limit, currencies), parsing of brand cashier pages (methods), NeRating complaints (appeals, statuses, amounts), regulator registries (licences). Snapshot dates are shown at blocks. How metrics are calculated — NeBlask methodology.