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NeBlask · brand

21.co.uk Casino — brand profile

Trust Score
34/100 · D
Complaints
12 in NeRating
Licences
UKGC

21.co.uk Casino is an iGaming brand licensed by UKGC. NeBlask Trust Score 34/100 (grade D). 12 player complaints on record.

21.co.uk

About the brand

21.co.uk Casino is an online casino brand operating on the 21.co.uk domain with a licence from the UK Gambling Commission (UKGC). For users researching this operator, available third-party data presents a mixed picture. These different ratings show that customer experiences and review-platform results are not consistent across sources. Before using 21.co.uk Casino, prospective customers should independently review the current UKGC licence status, available games, payment terms, withdrawal conditions, bonus rules, and responsible gambling tools. This factual overview is intended to help users compare 21.co.uk Casino with other UK-facing online casino operators using publicly supplied trust, review, licensing, and traffic data.

casino
  • Brand: 21.co.uk Casino
  • Domain: 21.co.uk
  • Licence: UK Gambling Commission (UKGC)
Trust Score 34 D
Regulation
7/35
Reputation
12.5/25
Infrastructure
15/15
Transparency
0/15
Scale
0/10

Operator

LeoVegas Gaming PLC
Licence jurisdiction United Kingdom

Source: regulator registryUKGC· country by licence jurisdiction, not group registration location

Regulator blocks

Not found in blocklists · IT, FR, BE, CZ, GR, NO, CH

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Regulator actions

  1. 24 Jun 2026 KSA Fine €500 LeoVegas Gaming
  2. 1 Jan 2025 DGOJ Fine Leovegas Gaming, PLC: resolución sancionadora ES/2025/007 (Infracción grave)
  3. 1 Jan 2025 DGOJ Fine Leovegas Gaming, PLC: resolución sancionadora ES/2025/015 (Infracción grave)

Domains

21.co.uk 451 SSL: 126 d. 688ms

Trustpilot

2.2 1,429 reviews
Open on Trustpilot

Trustpilot in-depth analysis

Analysed
200
of 1,395 reviews
Average rating
2.31
→ trend: 2.3 vs 2.3
Sentiment
negative
31% / 66% / 4%
Frequent topics
scam 27
deposit 43
withdrawal 94
verification 31
odds fairness 27
account issues 67
user experience 35
customer support 38
Recent Reviews
James Taylor GB 1 month ago
Further to your response to my review, please can you send a further link for me to leave my details for you to contact me.
Penlou GB 3 months ago
Only positive things to say about this casino. Excellent customer service and communication and withdrawals are processed very quickly and updates provided via email. It's a casino I trust and feel safe using.
Sheila C GB 4 months ago
9 weeks and waiting waiting for verification review whilst withdrawal has been confiscated until process is completed. Apparently unable to give any time frame to when this might be completed at all. Avoid at all costs.
Responses to Negative Feedback
Responds to Negative Feedback
100%
8 of 8
Average time to reply
1.9 d.
last 25 Aug 2026
Monthly Rating Trend

Player complaints NeRating

Cases in NeRating database 12
Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.
Player complaints about 21.co.uk Casino — NeRating →

AskGamblers detailed

Casino rating
7.2/10
Player rating
5.1/10
56 reviews
Founded
2015
Complaints
19 / 20
resolved, ∅ 7 days
Withdrawal speed
E-Wallets24 hours
Card Payments2-5 days
Bank Transfers72 hours
Weekend CashoutsNo
Crypto Currencies0-1 hours
Progressive Jackpot WinsNone
Pros
  • Features a staggering number of games from multiple platforms
  • Compatible with both desktop and mobile
  • Features a real live dealer casino
  • Live support available 24/7
  • Secured with SSL encryption
Cons
  • Unavailable to players in Belgium, France, and some other regions
  • No phone support
Full Profile on AskGamblers

Site profile

Site languages
3
CO EN NU
Live Chat
Zendesk
Live chat detected
Technologies
Next.js Angular Google Analytics (GA4)
Payment systems
Trustly PayPal Apple Pay
Affiliate Programme
Not found
Content
Blog / News
Sitemap: 4,144 URL
Updated: 2026-08-13
Open Blog

ScamAdviser

Trust Score 60 / 100
In summary, 21.co.uk is very likely not a scam but legit and reliable.
Positives
  • This website is deemed to be popular by Tranco with a ranking of 20
  • This website offers "get your money back" friendly payment methods
  • The SSL certificate is valid
  • The domain name has been registered for more than one year in advance
  • This website is (very) old
Negatives
  • This website seems to offer gambling services
  • This website has received mainly negative reviews
Open on ScamAdviser

Security

VirusTotal
0 malicious
0 suspicious
0 reputation
Security Headers
0 / 100
HSTS Preloaded
Cookies: 0 (0% secure)

Game lobby

Games
5
visible on site
Categories
Slots Table Live Jackpot Roulette Blackjack Baccarat Poker Crash Scratch Bingo Sports
Features
Search Filters

Promotional programmes

Active promos 2
Types
Welcome
All promos

Support

Operating hours
24/7
FAQ
3 categories
Contact channels
Help Center

PageSpeed

Performance
46
Core Web Vitals
LCP 7,864ms
CLS 0.000

Transparency

About company
Yes
About
Terms & Conditions
Yes
9,592 words
T&C

Availability by country

Country Access Bonus Licence Currency
AU — — —
BR — UKGC, GGL, SGA, DGOJ, ADM GBP
CA — UKGC, GGL, SGA, DGOJ, ADM GBP
DE — — — —
GB — UKGC, GGL, SGA, DGOJ, ADM GBP

Google Ranking SERP

#2
Query: 21.co.uk Casino casino review
#1Trustpilot #13AskGamblers #9Casinomeister

Rating on aggregators 5 sources

6.1 / 10 of 5 sources
AskGamblers
7.2
AskGamblers (Deep)
7.2
ScamAdviser
6.0
Trustpilot (Deep)
4.6
Trustpilot
4.4
Best: AskGamblers Worst: Trustpilot

Affiliates in results SERP

Affiliates in results
3
Own position
#2
#13 Askgamblers 1017 brands
#9 Casinomeister 391 brands
#1 Trustpilot 1549 brands

News background Google News

Mentions
76
latest: 1 month ago
Tone
positive

Extended GEO access 10 countries

Country Access Bonus Licence Currency
ES — — — —
FI — UKGC, GGL, SGA, DGOJ, ADM, KSA, JCRC GBP
IN — — — —
IT — — — —
JP — — —
NL — — — —
NO — — —
PL — — —
SE — SGA, UKGC, GGL, DGOJ, ADM, KSA, JCRC GBP
US — UKGC, GGL, SGA, DGOJ, ADM, KSA, JCRC GBP

Licences

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.

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