Withdrawal times in the AskGamblers profile as of 7 September 2026: e-wallets — 0-24 hours, card payments — 3-5 days, bank transfers — 3-5 days. NeRating holds 1,241 complaints about delays and non-payment, 371 of them unresolved. Amounts players named in dispute: 106.8M ₽ · $2.3M and 9 more currencies.
≤24 hfastest method
23withdrawal method
1,241complaint on payouts
371of them unresolved
51%payout rate among resolved complaints
Withdrawal timeframes by method
Snapshot of AskGamblers public profile from 7 September 2026. These are the times stated by the source platform, not our measurement; we do not calculate average time — the data contain ranges by method.
E-Wallets0-24 hours
Card Payments3-5 days
Bank Transfers3-5 days
Application check before submissionpending time0-5 days
1,241 complaint from the NeRating corpus attributed to delays and non-payments — 51% of brand complaints with assigned category. The first — 21 March 2022, latest — 9 October 2026. Category is assigned by text parsing, and is absent entirely for part of the corpus — therefore the share denominator is calculated from complaints with a category.
32
37
35
22
48
44
53
90
130
177
161
43
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
Jun 26
Jul 26
Aug 26
Sep 26
Oct 26
Resolved 503 · Under review 365 · Unresolved 6 · Rejected 203 · Closed with no outcome 12 · Status unknown 152
Status — snapshot at collection time. 'Under review' and 'unresolved' go into 'without resolution'; complaints without status are not included in the share.
Source of enquiries
Bookmaker-Ratings984
Forum Casino116
Trustpilot56
Casino Guru33
AskGamblers Complaints21
Vprognoze18
Dispute amounts
Amounts are stated by the players themselves, in the platform's currency. Different currencies are not added together and not converted by exchange rate.
RUB924 complaints · median 15,000 ₽106,792,462 ₽
USD97 complaints · median $211$2,302,359
BYN15 complaints · median 650 BYN74,435 BYN
INR13 complaints · median 31,845 INR1,867,237 INR
UAH12 complaints · median 14,925 ₴274,250 ₴
EUR8 complaints · median €403€34,690
KZT3 complaints98,320 ₸
NGN1 complaint13,800 NGN
BRL1 complaint2,250 BRL
CAD1 complaint1,300 CAD
AMD1 complaint6 AMD
106,792,462 ₽ across 924 complaints, $2,302,359 across 97 complaints, 74,435 BYN across 15 complaints, 1,867,237 INR across 13 complaints, 274,250 ₴ across 12 complaints and 6 more currencies. Amounts in different currencies are not added up and not converted at any rate. Amounts with no currency stay out of the count (5 complaints). Amounts above 1m in dollars, euros and other hard currencies, and above 50 BTC, we treat as a parsing error and leave out of the total (3 complaints).
Frequent questions
How long does a withdrawal from 1win take?
By the AskGamblers profile snapshot of 7 September 2026: e-wallets — 0-24 hours, card payments — 3-5 days, bank transfers — 3-5 days. Before it goes out, a request sits in review for 0-5 days. These are the source site timeframes, not our measurement.
Which methods does 1win pay out with?
The cashier shows 23 methods: Bitcoin, USDT (Tether), Ethereum, Litecoin, Neteller, Skrill, PayPal, MuchBetter, Trustly, ecoPayz, Jeton, AstroPay and 11 more. Account currencies: Euros, US dollars, UAE dirhams, Armenian drams, Argentine pesos, Australian dollars. The method list comes from parsing the brand pages and the operator has not confirmed it.
Are there complaints about non-payment at 1win?
Yes: 1,241 complaints in NeRating fall under delays and non-payment — that is 51% of the brand complaints with a parsed category. Unresolved: 371. The latest came in on 9 October 2026.
How much is disputed with 1win?
106,792,462 ₽ across 924 complaints, $2,302,359 across 97 complaints, 74,435 BYN across 15 complaints, 1,867,237 INR across 13 complaints, 274,250 ₴ across 12 complaints and 6 more currencies. Amounts in different currencies are not added up and not converted at any rate. Amounts with no currency stay out of the count (5 complaints). Amounts above 1m in dollars, euros and other hard currencies, and above 50 BTC, we treat as a parsing error and leave out of the total (3 complaints).
What is the withdrawal limit at 1win?
The AskGamblers profile lists a limit of Not Stated (snapshot 7 September 2026).
