Betsson
66
Жалоб
66
Нерешённых
104.5
Индекс риска
Открыто 66
Тренд жалоб
09
11
04
06
07
Жалобы 66
29.07.2026
Trustpilot
maybe im just unlucky but i have never…
maybe im just unlucky but i have never tried going to a casino 4 times each time putting in 500-1000 and leaving within 15 minuts. sure it happens but 4 times in a row cant even play for 20 minuts i lose that fast everything in there just eats you
03.07.2026
Trustpilot
totally a scam
totally a scam. cant win nothing. sucks balance straight away....
27.06.2026
Trustpilot
no bonuses dispite losing 5000 in a month
denied bonuses on chat, automatic replies, dispite depositing a lot, wagering a lot, placing high bets but they do not care about how 'valuable' you are. 0/5 better play elsewhere where they appreciate you.
20.06.2026
Trustpilot
A disguised scam
A disguised scam: identity verification, welcome bonus, then account blocked under the pretext of fraud.
14.04.2026
Trustpilot
They are scammers
They are scammers. I deposited money to my account and then I won some money and tried to withdraw them. Suddenly they blocked and after reaching the support they informed me that my account got restricted and they are going to keep all of my money without a reason. Don't trust them 100% scammers
02.04.2026
Trustpilot
I my life I never played like this…
I my life I never played like this worst app plase don't play this app this if fraud app they take my 185 euros there taken my money I time alos wasted shift app don't go this app
04.11.2025
Trustpilot
Worst online casino
Worst online casino, horror customer service, constant lags and bugs, 0 f given from them when it comes to loyalty for players. Ridicilous bonuses and raffles. Some slots even feels to be rigged. Avoid with all cost they are greedy and shady. >On December 20, 2024, the Isle of Man Gambling Supervision Commission imposed a £700,000 fine on BMO Manx Limited, a subsidiary of the Betsson Group. The penalty followed an investigation revealing 21 breaches of the Anti-Money Laundering and Counter-Terrorism Financing Code of 2019. The violations included deficiencies in due diligence and issues with customer identity verification.While the initial fine was set at £1 million, it was reduced to £700,000 due to BMO Manx Limited’s early cooperation with authorities. The company held an online gambling license from November 2021 until surrendering it in August 2023._____________________________________________________Betsson has been ordered to repay €500,000 to a former player in Sweden who suffered from gambling addiction. Tuesday's ruling from Sweden's Supreme Court upholds a December 2023 ruling from the country's Patent and Market Court of Appeal.
08.09.2025
Trustpilot
I move to Cyprus and request to close…
I move to Cyprus and request to close the account, I don't have access to the account and 1000 was removed from my account. And they refuse to give me funds back
25.06.2025
Trustpilot
How do these jokers have a licence?
I was awarded free spins and won 80 Euro from these.Support said max pay out for no deposit bonuses is 50 Eur or equivalent, so I wanted to withdraw that.This is when the horror started "UK players not allowed"(but they let me sign up?) , then the insane claim of me having a duplicate account(never, ever been on the website before).The summary on this profile tells you everything you need to know.
09.01.2025
Trustpilot
Zero star for this company!
Zero star for this company!Two months ago, I applied for Paid advertising specialist in their Malta offices. I've passed 3 video interviews, and I've been invited to personal presentation. After that, they didn't gave me a job, which is absolutely alright! I DON'T have an issue with that! But I have an issue with the fact that they didn't give me detailed, or at least specific explanation why they disagree with my advertising methods. After waisting 3 hours on video interviews, 1 hours on presentation, and 3 full working days on preparing presentation, they didn't even find it worth it to provide me with proper feedback where I will learn something.
23.12.2024
Trustpilot
COMPLETE SCAM
COMPLETE SCAMthey don't let me withdraw my 2500€ due endless kyc process. I provide them my documents then they reply they did not get them, and it's been already multiple times!! This is complete dirty scam, do not play there because you it is impossible to finish verification there.
18.10.2024
Trustpilot
Deposited 20 usd to try it out but…
Deposited 20 usd to try it out but unable to place a single sports bet and horse bet, only able to play jackpot and poker which is rigged to win. Once your money is in...impossible to get back. First time came across a site with no payment options....only depositing options, it already tell you something is off.---------------------------------------------------18/10/2024Update change vpn settings to connect to sweden and it can place bets no more error messages.Yet to withdrawal still testing out this site.
24.07.2024
Trustpilot
Horrible experience made to wait in line 3 times and closed cashiers' till each time it was my turn!Arrognat rude manager
- Horrible experience! - Items unpriced and disorganised!- Asked to figure out problems myself! (eg. looking for sizes/ prices and finding items)- Some staff ignored customers to stay on their PERSONAL phones and chit chat with eachother!- Sent back and forth from 1 cashier to another having to stay in line 3 times!!!!- Manager was very rude and sarcastic!- Had to wait for help for over 15min in a number of areas!Story:Some items did not have prices and some items where not organised on shelves/hangers (the shop had just opened, so it wasn’t other people, and this had been the case in my recent shopping trips).Most of the staff was chatting in groups, using personal phones (ignoring customers asking for help), unwilling to help and I was even asked to figure things by myself! Severely mistreated and ignored for over 2hrs. I was asked to do a self-check out, I agreed but I told the sales person that I needed help as I find it a bit hard. I started but after the first difficulty, I turned round to find no one who could help me.Then, I was sent back and forth from cashier to cashier (only 2 open) who made me wait in line and closed when it was my turn for 3 times!! Customer service desk salesperson barely spoke basic English and “Sorry, I no understand” was her default answer to most customers’ needs.I stormed out leaving everything behind and called the manager on duty who was arrogant and sarcastic. She did not take action, sided with employees (that I should figure out things myself) and was fine with staff ignoring customers and using personal phones frequently.She was sarcastically asking what I wanted her to do and if by filing a complaint I was expecting a free gift card!Also, she boldly told me not to be disrespectful if people don’t speak BASIC English and did not even acknowledge that what happened was wrong!
02.05.2024
Trustpilot
Customer support sucks they casino…
Customer support sucks they casino didnt pay my won bet and they changed withdraw terms and bank charged me 3 euros for no reason cause they say i cant withdraw to my card avoid them at all costs
01.05.2024
Trustpilot
B10 closure of account without evidance
I have been subject to a highly unjust measure taken by betsson and therefore sincerely seek your support. On the 9th of April 2024 my account has been closed without any reasoning stated by their costumer service. Furthermore, the funds I have entrusted the company with have been confiscated and I have been left without any explanation or refunding. Upon researching how to deal with these kind of situations, I decided to contact Pardee Consulta, the licence holding company of the casino in question, and asked them to investigate my case. However, on the 26th of April I have received an unsatisfactory response in which I have been accused of practicing "synidacte value hunting" on the basis of suspicion concerning my IP address. As I have clearly been unjustly accused of this action, I have asked them to provide evidence supporting their suspicion, which has been left unanswered to this date.
27.03.2024
Trustpilot
Betsson took my winnings!
I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next "mandatory step" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.
02.02.2024
Trustpilot
Could be improved to have better UI
Could be improved to have better UI, the UI sucks even though these kinds of companies use hundreds of millions of dollars in development i do not know why their UI and graphics looks super outdated.
16.07.2023
Trustpilot
Crappy poker!
Crappy poker!They hijack your money.You can deposit but not withdraw@
03.04.2023
Trustpilot
Please don't fall for this scam 🙏
Please don't fall for this scam 🙏So I made the mistake of betting on a eurovision song contest... I made the mistake of joining by betsson with some welcome bonus. So for this bonus you need to basically play all your winnings x100 or something like it. I've lost it all and I'm extremely pissed off that I fell for this scam. Eurovision contest is in May and they want me to use up my bonus this month, I've been betting on sports like crazy to try and wager this stupid bonus and it's just not happening. This is a scam and please dear people don't fall into this grave if you're like me only wanting to bet on one competition like me. Shame on this company!Month later - I've spent more than I ever wanted to and was able to wager the bonus. Now I have a crappy 15 dollars (when I should have 80 in winnings.. And I can't even withdraw it WHAT?!)