888

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Trustpilot 50 Forum Casino 1

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20.07.2026 Trustpilot
Withholding withdrawals since July 8th – Shambolic support and endless stalling
Avoid 888sport. I have three separate withdrawals completely stuck in limbo, with the earliest submitted back on the 8th of July.When I reached out to customer support to ask why my money was being delayed, they immediately froze and suspended my account without a single email or word of explanation. I had to force the information out of them on live chat just to find out what was going on.To make matters worse, their live chat support is completely clueless and contradictory. During my last chat, the agent gave me two completely different excuses within minutes - claiming first that it was a specific security check, and then copy-pasting a generic script claiming "regulatory authorities require all members to verify documents." When I called them out on the conflicting information and the fact that they never send the emails they promise, the agent simply disconnected the chat. They are happy to take your deposits instantly, but the moment you try to withdraw your own funds, they lock your account and feed you scripted lies. Totally unprofessional.
20.07.2026 Trustpilot
Worst customer service ever
Well they decided to gub me for no reason whatsoever retricting me feom any promotions. When I questioned this, they gave me some BS excuse, but that was when I was using the account on an almost daily basis and despite me winning and losing, they restricted me. But that was a while ago.Today i tried to log in and I was given notice that I was temporarily disabled (just like the staff) and went to customer services. The first one i spoke with couldn't help and logged out the chat, the 2nd operator said my account was fine and to reinstall the app. When that didn't work, I spoke to another person who told me that I have multiple accounts registered to me! I asked to close my account after giving all my info and he said no because of something to do with my IP address??The whole circus took me 1 hour and 30 minutes from my 1st conversation and now I have a temporarily disabled account that cannot me permanently closed. I won't be using 888 ever again.
19.07.2026 Trustpilot
Worse customer service ever
Worse customer service ever. Just keeps disconnecting the chat before i can ask any questions. Was speaking to Jude, very very rude!!!!!! Would not recommend using this site at all. Take your betting elsewhere
18.07.2026 Trustpilot
As a long standing customer
As a long standing customer, I've only now discovered how bad this company is. Having appropriated a withdrawal to a closed bank account back in April I have spoken to their online team on no fewer than three occasions and been assured the issue has been escalated, and written three times by email with auto replies that you query will be dealt with shortly, I have received no response from anyone.Ok, I may have forgotten to cancel the account on their system when it closed, but there is no excuse for lack of engagement to resolve this matter and deprive a customer of their winnings.
17.07.2026 Trustpilot
8 days since requested £100
8 days since requested £100Withdrawal , asking for bank statement , then when that was sent , asking for statement and id , sent that , now getting ignored , payments used to be sent in under an hour , now even a week isn’t long enough , they are thieves , next stopUKGC , with a complaint DO NOT USE THIS COMPANY
17.07.2026 Trustpilot
Disgusting and appalling customer…
Disgusting and appalling customer service, Ai chatbot and live agents reply after an hour with a template and closing the chat.I deposited money with the promo code on my account and they said it's not applicable for me even thought it was showing and the code worked on deposit.Big scam, avoid.
16.07.2026 Trustpilot
Disappointing casino
Being such a huge brand I expected a something above average but it wasn't.Casino looks great and easy to navigate but the features weren't kind to me at all. Again playing Splash and Halloween 2.30p - £18, £1.20 - £22 and £1.60 - £26. A couple of 40p landed also but nothing to boast about.Very disappointing, had to self-exclude in the end.
16.07.2026 Trustpilot
Absolutely appalling
Absolutely appalling, customer service isn’t great either feed you with the same nonsense… withdrawal made over 2 and a half weeks ago …. Verification all confirmed even when I have used this website for a while an still absolutely no communication what so ever about when these funds will be released
16.07.2026 Trustpilot
Trash scamming ass website….game…
Trash scamming ass website….game crashed and lost my 11 bucks on bonus…i don’t give a shit if it’s 11 bucks it’s the principle you c. Ok suckers
15.07.2026 Trustpilot
Please don’t play in this Casino
Please don’t play in this Casino They are fraud I haven’t got paid 590£ since last September don’t play in any casino with out looking review Fraud casino
14.07.2026 Trustpilot
Zero stars.
Took my money. Froze my account so I couldn’t play. Tried to withdraw and it took over two weeks. Avoid. Avoid. Avoid.
14.07.2026 Trustpilot
Do not play 888 casino
I made an account unaware that I already had an account with them, they let me top up and then shut my account down once I had topped up and then sent me a message saying I can withdraw the funds but I’ve been waiting and waiting and I still have not received them!! I have been to online chat 4 times and they just say it’s been delayed but then will get the funds to me asap but still nothing from them at all Am on the online chat now and they are just blanking me the worse site I have ever been on
10.07.2026 Trustpilot
Still waiting for funds I’ve tried to…
Still waiting for funds I’ve tried to withdraw 5 days ago. 1 working day is their estimated time. The online help is useless.
10.07.2026 Trustpilot
AVOID AVOID AVOID IN TOP 5 OF WORST CASINO EVER
This casino is most definitely in the top 5 of the most worst casino sites to deposit and gamble on. The custom service is outrageous theu use a stupid AI bot that honestly can not help you it's just got a certain amount of set replies to set questions. If you try to talk to a human it just ends the chat. If you do actually manage to get to talk to a real life person they are utterly rude they do not listen and you can honestly tell that they can not be bothered to help you with your issue they tell you to start the chat again with the AI chatbot as your problems will get resolved by that (so full of shit) I keep having issues with the 10 free monthly no deposit spins that all players get at the start of each month (they never show on my account) it's the same with any free no deposit spins i get like the 5 free spins they are supposed to show when log in to account but they never do. Over the past few months for any no deposit free spins offer I've been given I've had to spend days trying to get through to a human so i can get the spins manually applied the odd agent has actually listened and manually applied the spins while I've been on live chat with them but other agents have spoke to me very rude and told me they there is a has been a lot of issues with free spins not being added on people account and thag it's getting resolved and will be back up and running normally in a few hours i tried to explain this is a continuous issue i have each month with the monthly spins and every other day with the 5 free spins and I've explained that a agent manually applies them for me while on chat with me but that goes in 1 ear out the other as they tell me it's impossible for them to get manually applied as a report has to be done and has to get looked into by someone higher and they then make the decision about the spins and if to apply them.. (That is total bullshit) i tell the agent i can screenshot all my previous live chat conversations to prove agents can manually apply my bonus as long as i can show a email that states I've been given the bonus.. One i say that to a agent they then tell me I'm being ridiculously impatient and i need to have respect at how much work they have to deal with and that i am not the only customer and have to be patient and if i don't want to wait they will happily delete my account for me. Then they end the chat on me. I'm really peed off at how they treat their customers. They are happy to take your money left right and centre but when it comes to paying out to you or actually giving you the freebie they have said you have got. Well then they are a utter joke then they treat you like dirt and will have no issues blocking your account if you question them or if you don't agree with them.. Honestly people do not sign up to this site. Or better still if you do have a site then make sure you have taken and received all your money from them then go and permanently delete you account with them there is loads more really good sites that give lots of good freebies that have very low wagering or even no wagering at all.. Just google UK slot site casino with free no deposit bonuses and low wagering it will give a long list of decent ones.. Just make sure to get rid of 888 and never bother with them again. You may be someone that hasn't currently had any issues if that's the case then be warned as the bad treatment will soon arrive from them and once it does it will not stop.. AVOID!!! AVOID!!!! AVOID!!!
10.07.2026 Trustpilot
Took my money straight away but when I…
Took my money straight away but when I tried to withdraw my withdrawal has been pending for a week and customer service is the worst I’ve ever experienced DO NOT GAMBLE WITH 888 casino they are scammers
10.07.2026 Trustpilot
THIS IS THE MOST SHITTIEST GAMBLING…
THIS IS THE MOST SHITTIEST GAMBLING SITE EVER, IT HAPPENED TO ME A FEW WEEKS AGO I WITHDREW A LARGE AMOUNT OF MONEY BUT DID NOT RECEIVE IT TILL A WEEK LATER AFTERNUMEROUS COMPLAINTS WIT HTHEIR STUPIT CHAT IDIOT ROBOT SYSTEM, BUT NOW THE SAME T HING HAS HAPPENED WITH MY DAUGHTER, SHE MADE A WITHFRAWARL LAST THURSDAY, AND STIL LT O THIS DATE SHE HAS NOT RECEIVED HER MONIES, I SERIOOUSLY WOULD NOT BE ARSED TO JOIN THIS SHIT SITE , THER EARE A LOT BETTER SITES TO GO ON WHICH YOU WIL LRECEIVED YOUR MONIES WITHIN THE SAME DAY NO MATTER HOW MUCH YOU WITH DRAW, THER ESHOULD BE A PROPER COMPLAINTS TELEHONE NUMBER TO CONTACT TO SPEAK TO SOMEBODY TO GET THIS SORTED, 'PLEASE EVERYONE BOYCOT JOING THIS SHIT SITE
09.07.2026 Trustpilot
Absolutely shocking site!!!
Absolutely shocking site!!!! If I could give no stars , I would. Been on this site for years now, I've watched it go downhill rapidly. I'm done with it. Take, take and take more. Also, daily spins, if it's random then how is it that I get 2 spins as my prize? Out of about 20 prizes it miraculously lands on 2 spins every time!? Shocking site!
09.07.2026 Trustpilot
The moment you start winning more money…
The moment you start winning more money than you put in your account gets closed and keep giving you some shitty message saying your Your account and you pending withdrawals are being reviewed I have 3 weeks worth of emails repeating the same thing day in day out where there pretty much refusing to give me my money lucky I took screen shots before they closed my account
08.07.2026 Trustpilot
This lot are absolute scum
This lot are absolute scum. They take your money and delay and delay withdrawals. Do not use if you have any sense.
08.07.2026 Trustpilot
I never even got access to the app but…
I never even got access to the app but they took my money and won't return it. Constant runaround from Custome service - These people are CROOKS!!
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