Elfsight AI Chatbot — Claude Code MCP server: setup and features
Give an AI agent access to Elfsight AI Chatbot conversations, leads, analytics and knowledge content. It can also add answers to the knowledge base.
claude mcp add --transport http ai-chatbot https://mcp.elfchatbot.com/mcpWhat Elfsight AI Chatbot does
Use the server to search chat history, inspect leads and review widget analytics. The agent can look up existing knowledge and find questions that the chatbot could not answer; it can then add an answer to the knowledge base. Ask it to investigate a conversation or check what visitors ask about a topic.
Elfsight hosts the remote server, so there is no local build or service to run. Connection uses OAuth: sign in to Elfsight and approve the access request. The agent can reach AI Chatbot widgets across the account, not other Elfsight products. Lead contact fields are masked, but messages retain what visitors typed, so they may still contain personal details.
Searches for conversations and leads return up to 100 items per request, while a conversation lookup can include up to 500 recent messages. answer_knowledge_gap writes to the knowledge base; the other listed tools read data. In Claude Code, add the connection with claude mcp add --transport http elfsight-ai-chatbot https://mcp.elfchatbot.com/mcp, then authenticate from /mcp.
What it helps with
- search chat history for a topic
- review widget analytics
- find leads that need follow-up
- spot questions missing from the knowledge base
- add an answer to close a knowledge gap
Example prompts for the agent
- Find conversations about shipping from last week.
- Show this week's new leads that I haven't reviewed.
- Add an answer for this question to the knowledge base and close the gap.
How to install Elfsight AI Chatbot
Platform CLI: remote server
claude mcp add --transport http ai-chatbot https://mcp.elfchatbot.com/mcpPlatform CLI: remote server
codex mcp add elfsight-ai-chatbot --url https://mcp.elfchatbot.com/mcpConfig file
{
"mcpServers": {
"elfsight-ai-chatbot": {
"url": "https://mcp.elfchatbot.com/mcp"
}
}
}Config file
{
"servers": {
"elfsight-ai-chatbot": {
"type": "http",
"url": "https://mcp.elfchatbot.com/mcp"
}
}
}Platform CLI: remote server
gemini mcp add -t http elfsight-ai-chatbot https://mcp.elfchatbot.com/mcpStep by step, with commands for each platform: How to add an MCP server to Claude Code, Codex, Cursor, VS Code, Gemini CLI and more
Questions about Elfsight AI Chatbot
How do I install Elfsight AI Chatbot in Claude Code?
Run claude mcp add --transport http elfsight-ai-chatbot https://mcp.elfchatbot.com/mcp. Then open /mcp in Claude Code and authenticate elfsight-ai-chatbot.
What does Elfsight AI Chatbot do?
It lets an AI agent inspect widget conversations, leads, analytics and knowledge content. The agent can also add an answer to the knowledge base.
Can the agent see visitors' contact details?
Lead name, email and phone fields are masked. Conversation text is returned as visitors wrote it, so a message may still include contact information.
