Winbay Casino: 9 complaints filed in English across 2 platforms, disputed sums €1,650. Most of them are about withheld payouts (56%). Risk index 14.8. Texts below are the players' own words, as published on the source site; last complaint 2026-09-02.
How many complaints are there about Winbay Casino?
The English-language record holds 9 complaints from 2 platforms; 8 carry no status from the platform. The latest one is dated 2026-09-02.
What do players complain about?
Mostly withheld payouts — 56% of cases, then bonus terms (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 14.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 9
02.09.2026TrustpilotBonus terms
Stay away from these cheaters! Deposited €50 but they refused to provide the 50% Sports Bonus. Reason: I used it for ano
Stay away from these cheaters! Deposited €50 but they refused to provide the 50% Sports Bonus. Reason: I used it for another Bonus which is not true! Don't register with them!
07.08.2026Casino GuruWithheld payouts
Winbay Casino - Player believes that their withdrawal has been delayed.
The player from Portugal has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Portugal has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 07 Aug 2026 Automatic translation:
11.07.2026Casino GuruWithheld payoutsResolved
Winbay Casino - Player’s withdrawal has been delayed.
The player from Portugal has been waiting six weeks for her withdrawals totaling €1,500, requested after accumulating winnings from her own funds. Despite multiple inquiries to customer support, she receives vague responses and no clear information about the status of her requests.
23.06.2026TrustpilotWithheld payouts
7 days wating for a withdrawl..all the says is working on it..100 active players and it takes 7 dsys to process a withdr
7 days wating for a withdrawl..all the says is working on it..100 active players and it takes 7 dsys to process a withdrawl when there are maybe what 20 active withdrswls..your site is tiny..and stays this way becuase you stall withdrawls. This vompany does it on all there sister sites as well..I am
23.05.2026TrustpilotBonus terms
This is the worst casino platform ever, a complete scam. I've lost nearly €25,000 on it in three months, and I'm going c
This is the worst casino platform ever, a complete scam. I've lost nearly €25,000 on it in three months, and I'm going crazy because every time I think I'm going to win, they manage to scam me. Unfortunately, when I ask them for a bonus, I feel like I'm begging. It's all my money. Depositing is very
15.05.2026TrustpilotWithheld payouts
The slowest ever payout I'm curretly waiting for like 5 days, they say that their maximum time is 4 business days, but i
The slowest ever payout I'm curretly waiting for like 5 days, they say that their maximum time is 4 business days, but its a lie, I talked with the customer support got 0 help in the case, their financial department is also 0 only e-mails written by AI. They promised me like 100 times its maximum 96
16.10.2025TrustpilotVerification
Spent lots of money on this site to win 700 dollars than u gotta wait a week plus to get it verified. Save your money
Spent lots of money on this site to win 700 dollars than u gotta wait a week plus to get it verified. Save your money and time and stay away from this glitchy casino app if u can even call it that. I'd give a zero star if there was one. STAY AWAY.
09.04.2025TrustpilotVerification
This casino is one of the worst. WOnt answer emails and you cant verify your account so no payout. So i cannot see any r
This casino is one of the worst. WOnt answer emails and you cant verify your account so no payout. So i cannot see any reason to play here stay away. I think that all Novaforge LTD casinos are same scam gang
03.03.2025TrustpilotWithheld payouts
Do not trust his website.They had canceled my pending withdrawal twice.1st time they said it was due to technical issues
Do not trust his website.They had canceled my pending withdrawal twice.1st time they said it was due to technical issues2nd time verification?But why would you tell me? And that in the first place. So now I gotta wait another five business days.Totaling two weeks.Don't trust his website deposit webs
