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William Hill — player complaint #15938, 2026-08-11: other

William Hill: a player complaint filed on 2026-08-11, about other. Published on Trustpilot. One of 224 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-11 Trustpilot Other

Poor customer service

I contacted the "message us" icon in the app hoping to do a live chat regarding a temporary exclusion period. Although at first I wasnt interacting with real person, it said it would put me in touch with a member of staff who excel in this area. This was at 1.03pm and its now 18.32 and no one has replied, even though the virtual assistant said someone would be in touch shortly. What is they're idea of the word "Shortly" Not happy with this service.

Complaint data

Case number
#15938
Filed
2026-08-11
Status
Status unknown
Category
Other
Place among complaints about William Hill
97 of 224 by date, newest first
Source
Trustpilot — original ↗
Text
85 words, as published

All 224 English-language complaints about William Hill — as a list by date; the summary, statuses and disputed sums are on the operator page.

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