WikiLuck Casino— player complaints: 6 in English

I really hope you can help. This is truly nuts and just criminal behaviour from Wikiluck. Unfortunately, they have stolen €500 from me claiming I made the money from cashback casino bonus. The money originally came from a sports bet on August 1st. I then didn't log in until Sept 13th, where I played the €610 down to €500 and withdrew. The casino added a cashback bonus to my account (Without me knowing) on August 23rd which autoconverted/cancelled the same day - However the casino is now claiming I played with this bonus and the funds all came from the €5 and have completed ignored the sports bet or the fact the bonus expired. The also ignore the profit and loss below - I have tried emailing them and getting them to engage and see logic, that if the cashback bonus had been the source of the funds (If we ignore the fact the balance was already at €610) the screenshot above, showing the period since the cashback bonus was added and Sept 13th when I logged in would show +€495 - Not minus €114. Casino simply ignores me. This is just blatant theft. I have many images I can send but have attached the one that shows clearly the error and the minus €114 during the time period they say I turned €5 into €500. This minus €114 is all from casinobets taking the €610 down to €500 Disputed amount: 500€ Casino: Wikiluck Casino Case #: 4740

I used a no deposit bonus at wikiluck and won and told I could withdraw after making the minimum deposit amount on the deposit page and wager it 5x which I did then my withdrawal request was rejected and told I had to make another deposit and follow different terms which they are able to enforce but they chose those terms after I had already followed terms that were given to me but they are refusing to cash me out Disputed amount: 170C$ Casino: Wikiluck Case #: 4166

The player from Spain initially requested self-exclusion, leading to her account's closure. However, the casino later allowed her to create a new account with similar details and, despite requesting self-exclusion again, she accessed the account after a password reset. She wants a refund of her funds from the first self-exclusion and questions the casino's adherence to player protection rules.The player from Spain initially requested self-exclusion, leading to her account's closure. However, the casino later allowed her to create a new account with similar details and, despite requesting self-exclusion again, she accessed the account after a password reset. She wants a refund of her funds from the first self-exclusion and questions the casino's adherence to player protection rules. Written by AttilaComplaint Specialist Submitted: 07 Aug 2026 Automatic translation:

The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

The player from Nigeria had submitted all necessary documents for KYC verification with WikiLuck, yet his account remained unverified, and his funds of 210 USD were inaccessible. He had complied with requests, including providing proof of address, but continued to experience delays and a lack of communication from the casino. The issue was resolved after the casino confirmed the account was fully verified and approved the withdrawal. The complaint was marked as resolved following the player's confirmation, with the withdrawal issue addressed.