Good Day 4 Play Casino— player complaints: 6 in English

Player’s withdrawal is canceled due to document verification delay. [Withdrawal] — waiting

Player's funds are blocked due to verification. [Account] — unresolved

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The player from Germany faced a problem with blocked funds due to card verification requirements, despite not requesting any withdrawals. We asked for details about account access, payment methods, verification instructions, gameplay, bonus use, and communication with the casino, but no reply was received. As a result, we were unable to investigate further, and the complaint was closed for the moment.

The player from Germany faced issues withdrawing his winnings after using several bonuses listed under “My Bonuses.” His withdrawal was canceled, and his winnings were deleted, despite having played through the bonus according to the terms and conditions. He requested his winnings back, as he believed he had followed the rules. We tried to contact the casino repeatedly, but it did not respond, so the complaint was closed as unresolved due to lack of cooperation from the casino.

The player from Germany faced issues with document verification at Gdfplay Casino, resulting in a canceled withdrawal of €800. She submitted the required documents but received no response, and her emails went ignored as she struggled to speak to a human representative. We kept the complaint open while the casino split the €800 withdrawal into two €400 payments. The first €400 was received immediately. The remaining €400 was then paid as well, so the complaint was marked as resolved.The player from Germany faced issues with document verification at Gdfplay Casino, resulting in a canceled withdrawal of €800. She submitted the required documents but received no response, and her emails went ignored as she struggled to speak to a human representative. We kept the complaint open while the casino split the €800 withdrawal into two €400 payments. The first €400 was received immediately. The remaining €400 was then paid as well, so the complaint was marked as resolved. Written by TomasComplaint Specialist Submitted: 21 Jul 2026 | Resolved : 07 Aug 2026Automatic translation: