Skip to main content

Vulkan Vegas — player complaint #25909, 2026-03-06: withheld payouts

Vulkan Vegas: a player complaint filed on 2026-03-06, about withheld payouts. Published on Trustpilot. One of 56 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-03-06 Trustpilot Withheld payouts

Disgraceful delay and technical loops

7Disgraceful delay and technical loops - ID: 59070564I am extremely frustrated with Vulkan Vegas. My KYC documents are already APPROVED (Green), yet they keep stalling my $162 withdrawal. They keep sending automated emails asking for photos of the card that is already verified. It feels like a systematic trap to avoid paying out. Support chat is useless and disconnects me. My Player ID is 59070564. I expect a manual verification and immediate withdrawal release.UPDATE: SCAM ALERT - Deleting documents to avoid payment!​Following my previous review, the situation has worsened. Vulkan Vegas is now manually 'disappearing' my bank card photos from the KYC section to stall my $162 withdrawal. I have uploaded the back side of my card multiple times, but they keep deleting it from the system.​Support operator Stefan is using scripted delay tactics, claiming it takes 'several days' despite my account being previously APPROVED. This is a clear attempt to avoid paying out legitimate winnings. My Player ID is 59070564.​I have already filed an official complaint with AskGamblers and will continue to update all public forums until my funds are released."My card ending in 2171 is already marked as 'Approved' in my profile. I have already submitted a withdrawal request via Tether TRC20 for $162 (Transaction ID: e7d3f3cf...), which you accepted for processing. Stop using fake KYC excuses to delay my payment. I am updating my AskGamblers complaint with this informationMy card ending in 2171 is already marked as 'Approved' in my profile. I have already submitted a withdrawal request via Tether TRC20 for $162 (Transaction ID: e7d3f3cf...), which you accepted for processing. Stop using fake KYC excuses to delay my payment. I am updating my AskGamblers complaint with this information.You are lying again!!!!​Stop providing false information. I have already uploaded the official documents which clearly display both my full identity and the card number ending in 2171 on the same page.​My 'Proof of Address' is already Approved. Furthermore, the 'Source of Wealth' documents you requested, which also confirm my ownership and identity, were artificially removed from the system multiple times and are now intentionally kept 'On review' to create more delays.​I have already submitted all these proofs to AskGamblers to expose your technical manipulations. Process my withdrawal immediately!I suggest you stop posting comments altogether. Your behavior is becoming ridiculous and only highlights your lack of professionalism and unfairness. I have already replied yesterday, confirming that all requested KYC documents have been uploaded, including the documentation verifying ownership of the card you claim lacks my name. Yet, you are repeating the same demands.​Furthermore, today I received a notification that my verification was complete. Just 15 minutes later, I received another message requesting yet another selfie for withdrawal purposes. I have already completed and uploaded that document to the KYC section as well. The support operator confirmed receipt and stated that full verification would be completed shortly and the withdrawal processed.​Now I ask you, what is the meaning of your comment? You should investigate the matter thoroughly, be fully informed, and then reply. What is this 'gambling limit' you have invented now? Instead of writing replies here, you should honestly serve your clients and stop creating artificial barriers and inventing nonsense. Are you not ashamed of demanding this much documentation for a small withdrawal, just to force me to give up? I can only imagine what you would do if someone won a large sum. You should be ashamed of all this! Instead of apologizing and serving clients honestly, you have the audacity to claim you placed a limit for my own good. Who do you think I am?"Read carefully what I wrote about all that in my previous comment. You are hilarious!!!

Complaint data

Case number
#25909
Filed
2026-03-06
Status
Status unknown
Category
Withheld payouts
Place among complaints about Vulkan Vegas
22 of 56 by date, newest first
Source
Trustpilot — original ↗
Text
613 words, as published

All 56 English-language complaints about Vulkan Vegas — as a list by date; the summary, statuses and disputed sums are on the operator page.

Similar complaints about Vulkan Vegas: withheld payouts

Withheld payouts at other operators

  • Parimatch 328 complaints in English
  • 1xBet 216 complaints in English
  • Casumo 152 complaints in English
  • 1win 141 complaints in English
  • Dafabet 131 complaints in English

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor