Skip to main content

Vegaz Casino— player complaints: 12 in English

12 Complaints
0 Last 30 days
1 Unresolved
69.631738466771d Last complaint
7.9 Risk index
€50 Disputed sum

Vegaz Casino: 12 complaints filed in English across 2 platforms, 1 still open, disputed sums €50. Most of them are about other (33%). Risk index 7.9. Texts below are the players' own words, as published on the source site; last complaint 2026-08-03.

What players complain about

Other 33% 4
Withheld payouts 25% 3
Account blocks 17% 2
Bonus terms 17% 2
Verification 8% 1
Status unknown 11 Under review 1

Sources

Trustpilot 10 Casino Guru 2

Complaints by month

02
06
07
08

Questions and answers

How many complaints are there about Vegaz Casino?

The English-language record holds 12 complaints from 2 platforms, 1 of them without a resolution; 11 carry no status from the platform. The latest one is dated 2026-08-03.

What do players complain about?

Mostly other — 33% of cases, then withheld payouts (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 12 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 7.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 12

03.08.2026 Casino Guru Under review
Vegaz Casino - Player’s winnings have been confiscated and account closed.
= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t
06.07.2026 Trustpilot Bonus terms
Proceed with caution. My account was fully verified, my bonus was marked as completed, the remaining bonus balance was t
Proceed with caution. My account was fully verified, my bonus was marked as completed, the remaining bonus balance was transferred to my real-money balance, and I was told I was eligible to request a withdrawal. I then submitted a €1,650 withdrawal, which was later voided for an alleged bonus violat
30.06.2026 Casino Guru Verification
Vegaz Casino - Player's KYC verification is delayed.
The player from Norway faced issues with KYC verification at Vegaz Casino, where he submitted the required documents via email but did not receive confirmation or updates. Despite contacting customer support multiple times, he felt the process was unnecessarily delaying the payout of his winnings. The complaint was resolved after the player confirmed the issue had been addressed, though specific details of the resolution were not provided. The case was marked as resolved by the Complaints Team following the player's confirmation.
22.02.2026 Trustpilot Withheld payouts
Dont waste time because if you win you wont get your money never!
Dont waste time because if you win you wont get your money never!
22.04.2025 Trustpilot Other
awful casino lost money 100dolars can win absoluty awful casino dont waste time no bonus no nothing lucky block is best
awful casino lost money 100dolars can win absoluty awful casino dont waste time no bonus no nothing lucky block is best casino read review betpanda vegazcacino rubber people
10.03.2025 Trustpilot
I am roj2004 user, this Vegaz casino site ate my money and closed my account without giving any reason, I did not receiv
I am roj2004 user, this Vegaz casino site ate my money and closed my account without giving any reason, I did not receive any bonus or anything bad, I was just playing live sports betting, they deleted nearly 3 thousand Euros of my money and closed my account, I want my money back immediately, my pr
28.02.2025 Trustpilot Other
Avoid VegazCasino: Unresponsive Support and Serious Legal Concerns!My experience with VegazCasino has been nothing short
Avoid VegazCasino: Unresponsive Support and Serious Legal Concerns!My experience with VegazCasino has been nothing short of a nightmare. To begin with, their support team is completely unresponsive. I've sent multiple requests regarding important issues, yet I haven't received a single reply. Their
12.08.2024 Trustpilot Withheld payouts
Absolute scam of a company. They have stolen nearly 2000 in winnings on me, I am in the process of getting a Lawyer and
Absolute scam of a company. They have stolen nearly 2000 in winnings on me, I am in the process of getting a Lawyer and in contact with the gambling commission who are investigating them. Do not sign up with these money laundering criminals.
27.02.2024 Trustpilot Bonus terms
deposited 100 dollars and proceeded to cancel their scammy bonus because it had something ridiculous like 10x+ playthrou
deposited 100 dollars and proceeded to cancel their scammy bonus because it had something ridiculous like 10x+ playthrough and they set it up to use real money before balance money and even then after winnning $160 my withdrawl was canceled and my balance was reverted to $30. Vegaz Casino give me my
17.08.2023 Trustpilot Other
dont help you in any way if you did something wrong ! beiny helpt me and just want me to deposit again !!!! normaly i ju
dont help you in any way if you did something wrong ! beiny helpt me and just want me to deposit again !!!! normaly i just get my bonus . dont play here !!!!!
24.07.2023 Trustpilot Withheld payouts
They have no problem accepting my deposit within minutes but they do not want to let me withdraw my winnings. It has be
They have no problem accepting my deposit within minutes but they do not want to let me withdraw my winnings. It has been 72 hours since I have request for my winnings to be withdrawn. I verified my account as per their request. Support does nothing but refer me to their “finance department”. I h
26.05.2023 Trustpilot Other
I created a PayPal Debit Card which i wanted to use for this Casino only. I have made a single Payment with this Card an
I created a PayPal Debit Card which i wanted to use for this Casino only. I have made a single Payment with this Card and after a month a unauthorize Payment from Visa Turkey has been made. So this Company is cheating or has a big data leak. Both justify a 0 star rating.

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open