Orozino Casino: 20 complaints filed in English across 2 platforms, disputed sums 700 CAD. Most of them are about bonus terms (35%). Risk index 13.1. Texts below are the players' own words, as published on the source site; last complaint 2026-08-28.
How many complaints are there about Orozino Casino?
The English-language record holds 20 complaints from 2 platforms; 19 carry no status from the platform. The latest one is dated 2026-08-28.
What do players complain about?
Mostly bonus terms — 35% of cases, then game fairness (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 20 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 13.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 20
28.08.2026TrustpilotGame fairness
Not register,not deposit ,no winnings 2 years total 10 deposits And withdraw Is 0
Not register,not deposit ,no winnings 2 years total 10 deposits And withdraw Is 0
21.08.2026TrustpilotOther
They do not answer me back ever in email or on there website please stay away I won 1000 we will see if I get to withdra
They do not answer me back ever in email or on there website please stay away I won 1000 we will see if I get to withdrawal!
17.08.2026TrustpilotVerification
I deposited 40 and won 400 so i decided to withdraw to see if it would work. So witdrawl refused of course because you n
I deposited 40 and won 400 so i decided to withdraw to see if it would work. So witdrawl refused of course because you need to be verified ... but there is no area to do so. So sent papers.. over chat ( wich is the only option /by email i am not sure )So i Was waiting for withdrawl and told to wait
13.06.2026TrustpilotOther
I have been ripped of so badly by this casino someone needs to contact me immediately to rectify this situation this isn
I have been ripped of so badly by this casino someone needs to contact me immediately to rectify this situation this isn’t a little bit of money I’m talking about! 0421488657
10.04.2026TrustpilotWithheld payouts
Terrible site... won $2000 tried to withdraw waited and waited, no response from customer support, then they canceled it
Terrible site... won $2000 tried to withdraw waited and waited, no response from customer support, then they canceled it on the 6th day with no explanation.Absolutely no response from numerous emails and messages...I believe it is not a legitimate casino.
01.03.2026TrustpilotBonus terms
Twice. I've used a bonus and played the wager play through amount a 100%. It does not clear. So therefore you can't with
Twice. I've used a bonus and played the wager play through amount a 100%. It does not clear. So therefore you can't withdraw, and I contacted customer service and nobody replied at all.
17.02.2026TrustpilotGame fairness
Absolute rip off maggots,I won $3800 on a free spins feature not a bonus that was on $10 press and it got to the last g
Absolute rip off maggots,I won $3800 on a free spins feature not a bonus that was on $10 press and it got to the last game for the feature and kicked me out.went back into the same game and there was no winnings added and when I try to speak to support they just don't reply.u want a real casino tha
14.02.2026TrustpilotGame fairness
The spins run longer and you can’t stop them when you tap, which means you can’t control the timing.I’ve played these ga
The spins run longer and you can’t stop them when you tap, which means you can’t control the timing.I’ve played these games a lot and I can clearly feel the difference — at other casinos the gameplay feels much smoother.
13.02.2026TrustpilotGame fairness
SCAM FAKE CASINO 2 years planning money in this scam fake site casino absolutely nothing pay back never i
SCAM FAKE CASINO 2 years planning money in this scam fake site casino absolutely nothing pay back never in two years only eating money I will make complain to Google to make raport this scam fake site casino I will contact the police and my solicitor I will sha
22.01.2026TrustpilotAccount blocks
This site suspended my account with no reason, they kept my money and won’t respond to any emails sent to their support
This site suspended my account with no reason, they kept my money and won’t respond to any emails sent to their support team. I think they didn’t like the way I played, I would win and when I got to 150-200 dollars I would withdraw and keep 20 in there to keep playing. After taking 800 they suspende
19.01.2026TrustpilotWithheld payouts
Disgraceful what rip off I won $10,000 they won’t pay me out when I won it fair and square then they left me with $30.
Disgraceful what rip off I won $10,000 they won’t pay me out when I won it fair and square then they left me with $30. Took the 10,000 off me left me with 30 and then took that off me after I won another 1000 absolute robbery their site is absolutely shit. You can’t get into anything like your ac
19.11.2025TrustpilotGame fairness
Big scam casino. Slots dont give free games, let me give you some examples "Dog House" way over 400 spins (1 freegame),
Big scam casino. Slots dont give free games, let me give you some examples "Dog House" way over 400 spins (1 freegame), "Dog House Multihold" 300 spins (0 freegames) "Big Bass Splash" 500 spins (1 freegame)"Le Bandit" 300 spins (0 freegames)This is NOT normal, thats not bad luck, this is manipulatio
27.10.2025TrustpilotBonus terms
Oh wow I guess I should have checked the reviews first before playing here cause I’m having the same problem has everyon
Oh wow I guess I should have checked the reviews first before playing here cause I’m having the same problem has everyone else is my bonus is 100% wagered and not showing as available balance or giving me the option to withdraw my funds. The support team doesn’t not reply or get back to me and their
12.08.2025TrustpilotBonus terms
I learned the hard way(after winning and messing up the bonus) never to take a bonus on this site. Bonus terms are not t
I learned the hard way(after winning and messing up the bonus) never to take a bonus on this site. Bonus terms are not transparent…I decided to try again and have won here and there and made successful withdrawals typically the next day the are e-transfered. I won 4000 dollars tried to withdraw on 2
30.07.2025TrustpilotBonus terms
Deposited couple of times small amounts, And completed te wagering requirements a least 2 times for the bonus I took. Bu
Deposited couple of times small amounts, And completed te wagering requirements a least 2 times for the bonus I took. But ai was never able to cash out even if my account claimed 100%claimed I received an error message when I placed a withdrawal request saying the wagering is not done. I contacted t
27.07.2025CasinoReviewsBonus termsClosed, no outcome
Orozino Casino - Blocked $700 Winnings After Wagering Requirement Was Completed
Subject: Orozino Casino – $700 Winnings Blocked Despite Wagering Completion
I received 10 free spins from Orozino Casino and won $5. The wagering requirement was 30x, which equals $150. I continued playing and fulfilled this amount — the system even showed the wagering bar at 100% completion.
However, even after the wagering bar reached 100%, I was not allowed to withdraw my balance. I continued playing and won up to $700, but the system still wouldn't allow me to cash out. Eventually, my balance dropped back to $0.
This is unacceptable and seems to be a glitch or error in their bonus system. The progress bar told me I had met the requirement, so I had no reason to believe the balance was still restricted. I reached out to support, and they simply told me I had no withdrawable balance — ignoring the core issue.
I’m requesting a full refund of the $700 I earned from regular play after meeting the bonus requirement. I played in good faith, followed all rules, and believe I was misled by the system. This is extremely unfair and should be investigated.
30.06.2025TrustpilotBonus terms
Deposited $10 to try the site put. Received 200 free spins. Won up to 512 and could not withdraw because bonus requireme
Deposited $10 to try the site put. Received 200 free spins. Won up to 512 and could not withdraw because bonus requirements not met.Nobody answered on support to tell me how much I needed to water to be able to cash out.Went from 512 down to 80. Initial deposit was $10. 30x requirement was more than
04.05.2025TrustpilotOther
To the CEO Google family:Please allow me tell you that I like using this site but if you read all the reviews on Trust
To the CEO Google family:Please allow me tell you that I like using this site but if you read all the reviews on Trust Pilot mostly are bad. Believe me once a new and fresh company comes around which is maybe soon you will lost most if not all customers except your TEAM. The reason being I said tha
28.03.2025TrustpilotBonus terms
You deposit, you win and then they cancel your winning balance saying that you did not meet the betting limits of the bo
You deposit, you win and then they cancel your winning balance saying that you did not meet the betting limits of the bonus. He scammed me €1000. Fraudulent casino, please, do not deposit or play on this ghost website
26.02.2025TrustpilotWithheld payouts
I deposited 30.00 and received 300 bonus spins and played for about 12 hours with that. After my bonus spins I had appro
I deposited 30.00 and received 300 bonus spins and played for about 12 hours with that. After my bonus spins I had approximately 75.00. Kept playing till next day. I hit a couple of times and wanted to cash out with a balance of 500.35. They would not let me withdraw even though the hit the 100% wag