Puntit Casino— player complaints: 9 in English

Frauds, stay away. Deposits dont get added to the account. I have lost deposits of lakhs of rupees. Stay away from these scammers. Filed complianed to cyber crime and consumer forums too, if you are facing same issues, file to save others.Deposits are serious issues, and they are not credited; if yo

Do not open an account with these . Scammers held my Winnings as said I had a previous account which was closed may I add. Spread the word stay away .

Avoid avoid avoid avoid !!!!!!I still haven't received my winnings days later...they limit customer daily withdrawal and not even following their own dodgy rule on this occasion.Also like other reviewers have noted they have a dodgy sign up "bonus" Just avoid completely!

If your waiting on a withdrawal there not like some other sites I use same card on other sites and withdraw is instant.So if you withdraw and are expecting your money soon Enjoy the wait.paddy power and boyles are instant withdrawal just incase they dispute.

Dont waste your time or money. When you start to do well and win money they restrict the amount you can bet to very little. So u are wasting your time. Went from making bets of 50euro and when I started to win they cut the bets down to only allow me to bet 15 or 16 euro waste of time. Joke of a sit

Scam site they take your deposit and call it a bonus but u need to make 2gs just to get your 100 euro back absolute scam just clear stealing.

I am filing this complaint regarding the confiscation of my account balance and winnings by the operator without providing clear evidence of any specific rule violation. I had been actively using the platform for 2 months and participated in a wide range of betting activity, including: 1.Sports betting such as cricket, tennis, and multi bets, 2.As well as casino games including roulette, baccarat, and blackjack. My activity was not limited to a single betting pattern or isolated gameplay style. Throughout my time on the platform, my deposits, wagers, and withdrawals were processed normally, and multiple withdrawals were successfully approved and paid by the operator in the past. Importantly, during periods where I was losing substantial amounts, no concerns, restrictions, or investigations were ever raised against my account. The issue only began after the winnings. Initially, the operator informed me that clause 12.2 had allegedly been breached, implying fraudulent, unlawful, or improper activity. However, when I requested clarification and asked them to identify the exact bet, transaction, or activity that violated their Terms, they refused to provide any specific evidence or details. After I challenged this further, the operator later changed their reasoning and instead claimed that clauses 18.1.5 and 18.1.6 were breached. This inconsistency is highly concerning because the grounds for confiscating my funds changed during the dispute process. It is also concerning that the operator initially relied on a clause related to fraudulent or unlawful activity, but later shifted to broad discretionary clauses after I requested specific evidence and clarification. This creates the impression that the justification for the confiscation changed during the course of the dispute, while no concrete evidence, specific prohibited transaction, or clearly identified rule violation has ever been presented to me. The broad and discretionary nature of the later clauses makes it extremely difficult for a player to properly understand or challenge the allegations being made, especially when no specific betting activity has been identified as prohibited. At no point was I informed of: * any fraudulent transaction, * any multi-accounting, * any bonus abuse, * any money laundering activity, * any manipulation of the platform, * or any specifically prohibited bet. All wagers were placed openly through the normal betting interface and were accepted and settled by the operator in real time. I also received cashback on loss twice, which is a standard feature offered by the casino to players. However, those cashback amounts were ultimately lost during further gameplay and did not result in any improper or guaranteed gain. Furthermore: * the operator knowingly accepted my gameplay over an extended period, * processed previous withdrawals successfully, * and only acted after substantial winnings occurred. I believe confiscating the entire balance without transparent evidence, while refusing to identify a clear and specific rule violation, is unfair and disproportionate. I respectfully request: 1. A detailed explanation of the exact activity allegedly violating the Terms. 2. Identification of the specific bets or transactions in question. 3. Reconsideration of the confiscation and release of my legitimate balance and winnings. I remain fully willing to cooperate and provide any information required to resolve this matter fairly and transparently, I have all the proofs willing to submit to you and have all betting screenshots I'll submit. This is really frustrating and creating lots of stress for my health. I have attached the details of the account which was fully verified initially and also withdrawal amount showing processed, Also attached where at first they said only 12.2 was breached, when asked for evidence and said I'll proceed legally, they later changed to 18.1.5 and 18.1.6. when I questioned them again they are giving justification saying that when they did final review again these were the terms violated. I'm sure they don't have any proper evidence, so I request you to help me out. I couldn't attach all the proofs, i have every proof but I could only attach 1 image, I'll share rest when it's requested. Disputed amount: 120000₹ Casino: Puntit casino Case #: 4302

Worst company i have ever played with i have a few sites all keep their word.often withdrew few k overnight or even hours. I only withdrew 190 euro 13days ago every day was promised approved and processed. They knew i was in hospital with my daughter i actually could have done with mun for a change.

The player from India submitted a withdrawal request of 36,500 INR on 26 June 2026, but had not received the funds at the time of submitting the complaint. He stated that his KYC had been completed and verified before requesting the withdrawal. He also confirmed that the winnings were accumulated while using an active bonus, that he did not exceed the maximum bet, and that he played only live casino and slot games. We contacted the casino regarding the delayed withdrawal and extended the timer, but the casino failed to provide a substantive response. As the casino did not cooperate with the complaint, it was ultimately marked as unresolved.