True Blue — player complaint #63306, 2020-08-27: withheld payouts
True Blue: a player complaint filed on 2020-08-27, about withheld payouts, 4,980 USD in dispute, status — closed, no outcome. Published on CasinoReviews. One of 7 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2020-08-27CasinoReviewsWithheld payoutsClosed, no outcome
True Blue - Withdrawal time frame exceeded
Been waiting for my withdrawal to clear to my bank account and they told me ten business days at the most now they are saying 15 or more due to the pandamic.
My bank here In Australia’s process time is 3-5 business days and that they thought this was too long of a wait tine for the funds to be paid out
All they can tell me is to wait another 5 days then they will escalate it if the first payment isn’t in my account
