Thunderpick— player complaints: 33 in English

33 Complaints

15↑ Last 30 days

0 Unresolved

9.1874978464236d Last complaint

— Risk index · no statuses

Thunderpick: 33 complaints filed in English across 1 platform. Most of them are about verification (39%). Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.

Thunderpick in NeBlask: demand, licences, Trust Score →

What players complain about

Verification 39% 13

Account blocks 18% 6

Bonus terms 12% 4

Withheld payouts 12% 4

Other 9% 3

Game fairness 9% 3

Status unknown 33

Complaints by month

Questions and answers

How many complaints are there about Thunderpick?

The English-language record holds 33 complaints from 1 platform; 33 carry no status from the platform. The latest one is dated 2026-10-02.

What do players complain about?

Mostly verification — 39% of cases, then account blocks (18%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 33 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 33

02.10.2026 Trustpilot Withheld payouts

I deposited $45 and had an awesome awesome run of bets, got pretty lucky. (Ran it up to $1600) When I went to withdraw h

I deposited $45 and had an awesome awesome run of bets, got pretty lucky. (Ran it up to $1600) When I went to withdraw half my winnings the withdrawal went to pending but IMMEDIATELY my account got suspendedI wrote support and they said I have to go through KYC.Had I lost, there is no doubt that the

01.10.2026 Trustpilot Bonus terms

Scam. Deposited $170 which is significant to me. I placed one bet which I lost and then they randomly reduced my bet lim

Scam. Deposited $170 which is significant to me. I placed one bet which I lost and then they randomly reduced my bet limits so low that I cannot even bet on some matchesThe most I can bet is around $5 and the rollover requirement is that I get $3400 to get my money out. In other words they have trap

30.09.2026 Trustpilot Verification

⚠️ ThunderPick – My Worst Platform ExperienceI want to share my experience with ThunderPick because I have never faced s

⚠️ ThunderPick – My Worst Platform ExperienceI want to share my experience with ThunderPick because I have never faced such a frustrating verification process with a bookmaker.After depositing money, I was not able to place many matches due to repeated “Wager Limit” errors. After struggling to find

27.09.2026 Trustpilot Account blocks

And finally they banned my account completely, I can not enter even my own account. They are not even answering to e mai

And finally they banned my account completely, I can not enter even my own account. They are not even answering to e mails.I sent 4 different proof of address lately, and 50 different photos of ids etc. They do this for 340$, I do not even know what they would do for 10K. Do not play here, check all

27.09.2026 Trustpilot Verification

AVOID THUNDERPICK.EDIT: No one contacted me, and nothing was resolved. Don't play there, and avoid this site if you valu

AVOID THUNDERPICK.EDIT: No one contacted me, and nothing was resolved. Don't play there, and avoid this site if you value your money.My experience with Thunderpick has been absolutely unacceptable and is a scam.I played slots normally on their website and won money. When Thunderpick requested verifi

27.09.2026 Trustpilot Withheld payouts

Profile - udysofI have used thunderpicks.io for at least 4 years. (I think more but it's been a long time)I have made ma

Profile - udysofI have used thunderpicks.io for at least 4 years. (I think more but it's been a long time)I have made many deposits and completed a few withdraws from the platform. About a week ago I attempted a withdrawal of my BTC on the account and I was locked out and requested to KYC so my acco

25.09.2026 Trustpilot Other

well i dont want to sound harsh or anything but i will try and be brutally honest .the Kyc here is a nightmare but i do

well i dont want to sound harsh or anything but i will try and be brutally honest .the Kyc here is a nightmare but i do not want to get into that as most of the complains are revolving around that . my review is solely based on game play on this platform .If your playing on sports on live bet you

25.09.2026 Trustpilot Withheld payouts

They stole my 600 dollar when I finished my kyc and they said that I have broken their rules They just send me the rules

They stole my 600 dollar when I finished my kyc and they said that I have broken their rules They just send me the rules even I don't know which rules đid I break and they just a robber ''DON'T PLAY IN HERE''

24.09.2026 Trustpilot Bonus terms

BEWARE!If you don't reach your rollover in 30 days, your wallet will be emptied and you have no recourse. I had $94 left

BEWARE!If you don't reach your rollover in 30 days, your wallet will be emptied and you have no recourse. I had $94 left in my wallet, and had won three bets, totaling over $823, and my balance went to $0!Customer service is a misnomer, more like the "I know you are frustrated, but TOO BAD!" departm

23.09.2026 Trustpilot Verification

They only respond to new Reviews. I sent them their required documents. Surprise surprise all of a sudden they want new

They only respond to new Reviews. I sent them their required documents. Surprise surprise all of a sudden they want new documents . AS IT seems they only respond to new Reviews

23.09.2026 Trustpilot Verification

I think all the sites like HLTV and other places should have 1 star review for promoting this scammy casino.months into

I think all the sites like HLTV and other places should have 1 star review for promoting this scammy casino.months into the kyc and nothing , at this point these people can steal my identity with all the documents i have sent them yet nothing. I have never struggled more in my life with a KYC but it

22.09.2026 Trustpilot Account blocks

Profile - DarkHorseeRequested withdrawal of 100 USDT after only 9 bets. Account was immediately blocked.I completed all

Profile - DarkHorseeRequested withdrawal of 100 USDT after only 9 bets. Account was immediately blocked.I completed all requested verifications: multiple selfies, selfie with ID, selfie with ID + paper (casino name, date, signature).For Proof of Address I provided two different official bank stateme

21.09.2026 Trustpilot Verification

Update(USER:andyecr522):I provided the latest relevant information to their company four days ago and repeatedly verifie

Update(USER:andyecr522):I provided the latest relevant information to their company four days ago and repeatedly verified with their customer service team to ensure it was received. After receiving multiple confirmations, the customer service representative assured me that if I sent the information,

18.09.2026 Trustpilot Game fairness

This site is literally the biggest scam ever, I deposited around 5k over 500$ increments and I literally couldn’t not ma

This site is literally the biggest scam ever, I deposited around 5k over 500$ increments and I literally couldn’t not make a 1$ of profit Plus they give you a rack back with a 30x rollover so it’s literally nothing you will lose it all before those requirements are met. Trust me I play on online ca

13.09.2026 Trustpilot Withheld payouts

⚠️ Very bad experience with Thunderpick.io – absolutely not recommendedI am extremely dissatisfied with Thunderpick.io.

⚠️ Very bad experience with Thunderpick.io – absolutely not recommendedI am extremely dissatisfied with Thunderpick.io. My withdrawal has not been approved for a reason that has not been clearly explained to me, and I have now been waiting for more than 4 days for my money.What frustrates me the mos

28.07.2026 Trustpilot Verification

They haven't paid me my 418 euro funds for a month now. I uploaded my passport and selfies several times, and then uploa

They haven't paid me my 418 euro funds for a month now. I uploaded my passport and selfies several times, and then uploaded 3 original address verification documents. Thunderpick does not accept them and says that they need others, I have thrown off 2 bank statements and 1 utility payment, I have no

28.07.2026 Trustpilot Account blocks

This is the worst betting site I've ever played on... stay away, don't play there, they'll steal your money!I only bet o

This is the worst betting site I've ever played on... stay away, don't play there, they'll steal your money!I only bet on sports, and only UFC. The limits are terrible. I usually lose money, but I won money for two consecutive weeks and they immediately blocked my account and won't pay me. Stay away

25.07.2026 Trustpilot Verification

afteer the first limitation from them they asked to verify my account ,which i have done several times now. however,they

afteer the first limitation from them they asked to verify my account ,which i have done several times now. however,they reject it all the time. only generic answers what should be sent. i sent them electricity bill,bank statement,governed signed proof of adress (exactly what they asked for) . they

13.07.2026 Trustpilot Bonus terms

Bait and switch bonus. I deposited money with a 10x rollover requirement and 30 days to get through it. Normally this wo

Bait and switch bonus. I deposited money with a 10x rollover requirement and 30 days to get through it. Normally this wouldn't be a problem but they have limits on everything - heavy limits right away without any promotional period. Not just small esports markets either, I can only put $7 on a strai

10.07.2026 Trustpilot Verification

I made a withdrawal with you guys submitted over 7 documents but you guys keep rejecting it, and you well know it's the

I made a withdrawal with you guys submitted over 7 documents but you guys keep rejecting it, and you well know it's the right document. I regret using you guys, verification process taking up over 2 weeks is something else. I've just submitted my details please verify it. I NEED MY WITHDRAWAL

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