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Stake— player complaints: 685 in English

685 Complaints
226▼ Last 30 days · was 309
0 Unresolved
4.858193932662d Last complaint
29.9 Risk index
12% Resolved · of 26 with a known status
38% Withheld payouts among those
$42,741 · £189,600 · 29,000 INR +2 Disputed sums

Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

What players complain about

Other 55% 374
Game fairness 17% 116
Withheld payouts 15% 103
Bonus terms 8% 52
Account blocks 4% 24
Verification 2% 16
Status unknown 659 Closed, no outcome 14 Rejected 9 Resolved 3

Sources

Trustpilot 658 CasinoReviews 25 Casinomeister 1 LCB.org 1

Complaints by month

12
02
03
04
05
06
07
08
09
10

Questions and answers

How many complaints are there about Stake?

The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.

Does Stake resolve complaints?

Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly other — 55% of cases, then game fairness (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 685

26.09.2026 Trustpilot Other
Their services are great and their…
Their services are great and their customers services are great 👍
26.09.2026 Trustpilot Other
Best earning platform
Best earning platform, trustworthy Good costomer service Regular pre monthly, monthly and post monthly bonus
26.09.2026 Trustpilot Other
Stake = No 👎⛔️🙅‍♀️ Go.. stay away!!
The most bullcrap site run by Eddie the con artist. Like father like Son.Stay away from this site, marketing will lure you to Gamble more. And it will ruin your life. Hope this site burns to ashes.
25.09.2026 Trustpilot Other
3rd class website don't play here…
3rd class website don't play here totally fake if u deposit they tell you no amount received and close no response after deposit 3rd class support my 10,000rs deposit not credited from 15 days still they said we are working on it it's total scam
25.09.2026 Trustpilot Other
I signed up last week
I signed up last week, and i had some issues with my deposit as the money was deducted from my bank account but it was not reflecting in my stake dashboard, so I contacted the stake support and they resolved it. The issue was because my bank servers were down. I'm very happy with the kind of support i got.
25.09.2026 Trustpilot Other
Weekly and monthly bonus’ that you can…
Weekly and monthly bonus’ that you can withdraw instantly. This site will give you and your family generational wealth!
25.09.2026 Trustpilot Other
Most of the sites which i have played…
Most of the sites which i have played in past, most of them were rigged but this ones has been fair with me so far. Not saying i won every time, but at least they are giving me a fair chance to play.
25.09.2026 Trustpilot Other
I played on this their platform for…
I played on this their platform for only a couple of times and honestly, everything has been fine for me. No issues so far.
25.09.2026 Trustpilot Other
Dey are really doing well
Dey are really doing well, to me this is the best gaming app i have ever seen in my life, stake is really trustworthy and reliable
25.09.2026 Trustpilot
Account closed and approximately 4,785 USDT withheld
My Stake account was permanently closed after I completed the additional identity verification requested by their Compliance team.At the time of closure, I had approximately 785.4 USDT in my account balance and approximately 4,000 USDT in a pending withdrawal that had already been requested.I repeatedly asked Stake to explain which specific provision of their Terms of Service I had allegedly violated, but they refused to provide this information.I then asked how I could recover my remaining funds. Stake support informed me in writing that I would not be able to withdraw the funds and that their decision was final.I am not asking for my account to be reopened. I am only requesting the return of approximately 4,785 USDT that remained in my account and pending withdrawal.I have submitted a formal complaint to Stake and hope this matter can still be resolved. I will update this review if Stake returns my funds.
25.09.2026 Trustpilot Other
$3,600 Loss Due to Server Glitch — Support Blames User!
Rating: 1 Star I am writing this review to publicly expose a critical technical issue on Stake.com that resulted in the unfair loss of my $3,600 balance, and the platform’s complete refusal to take responsibility.What Happened:While playing an EGT slot game (20 Burning Hot), the platform completely froze and threw a direct, server-side error stating:"Sorry - something went wrong. Our team has been notified. Try refreshing your browser."Following this server freeze, the page entered an infinite refresh loop. While the UI was unresponsive and I had zero control over the site, the server executed over 1,000 phantom bets in the background, completely draining my $3,600 balance within minutes.The Support Response:I contacted live support and escalated the issue to supervisors (GordanR and Jeremiah). Instead of conducting an actual technical log investigation into the server-side crash, they issued a blanket denial under T&C 15.1, blaming the incident on "poor local internet connection or VPN issues."Why This Explanation Is Unacceptable:Official Server Error: A local Wi-Fi or VPN disconnection does NOT produce Stake's internal system error message ("Our team has been notified"). This proves a server/provider-level exception.Impossible Human Action: It is physically impossible for a player to manually click and execute over 1,000 bets in a span of a few minutes on a completely frozen, auto-refreshing screen. This was an automated software loop/hanging session caused by their system crash.Stake support marked the case as "closed" and refused to compensate my funds. I have full photographic evidence of the server error message, the chat logs where support confirmed the 1,000+ rapid bets, and my full betting archive.I am formally escalating this matter to Casino Guru and submitting a regulatory complaint to Curaçao eGaming.İ can send all the pictures and videos of the issues.Username: [dino19955]Incident Date: [25.09.2026]
25.09.2026 Trustpilot Withheld payouts
Reference ID.261712512
Reference ID.261712512Withdrawal ID.3699881073hey stake i have issue regarding withdrawal problem stake id Rama9391 i raise withdrawal 5925 amount its show a pending payment and already 72 hours completed but my payment not recieved please check and please early withdrawal my amount it's urgent
25.09.2026 Trustpilot Other
It looks like an ocean
It looks like an ocean, getting deeper more bigger surprise.
25.09.2026 Trustpilot Other
Games options are very good
Games options are very good. You will never get bored like the other sites.
25.09.2026 Trustpilot Other
Great experience with Stake ❤️
Great experience with Stake ❤️My experience with Stake has been great! The Stake team is awesome and always makes the experience enjoyable. 🙌Last year was even better for me personally, but this year has still been a good experience overall.Much love to the whole Stake team! ❤️ Love you, Stake! 🔥
24.09.2026 Trustpilot Other
Loving Stake so far
Loving Stake so far, safe and direct transactions with amazing costumer service
24.09.2026 Trustpilot Other
I like everything but maybe some more…
I like everything but maybe some more random bonuses
24.09.2026 Trustpilot Other
Indians we are effed
Indians we are effed, stake is'nt working it's not opening and you bets are effed as well,Thanks for looting us stake, you took indian customers for granted, as you very well aware about the local laws. your deposits are fraud, your bonuses are fraud, and on top of it while winning or losing the site goes off.
24.09.2026 Trustpilot Other
Stake No.1
I've been with Stake.com since 2018 after i moved from Primedice and until now i'm still an active VIP Player with them, Everything that i've looking for in a casino are all in STAKE and recently i won the top 1 player with 26k multiplier on RETURN OF THE KING and i had a rewars of $1,200 just for playing that's why i love Stake.
24.09.2026 Trustpilot Other
Unique experience that non others…
Unique experience that non others casino and platform that could ever brings after exposed else where honestly. The only one which could ever brought after several years of casino entertainment life time .

81–100 of 685

How the risk index is calculated and how complaints are labelled — the method behind this section.

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