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Stake— player complaints: 685 in English

685 Complaints
227▼ Last 30 days · was 310
0 Unresolved
4.8356455304977d Last complaint
29.9 Risk index
12% Resolved · of 26 with a known status
38% Withheld payouts among those
$42,741 · £189,600 · 29,000 INR +2 Disputed sums

Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

What players complain about

Other 55% 374
Game fairness 17% 116
Withheld payouts 15% 103
Bonus terms 8% 52
Account blocks 4% 24
Verification 2% 16
Status unknown 659 Closed, no outcome 14 Rejected 9 Resolved 3

Sources

Trustpilot 658 CasinoReviews 25 Casinomeister 1 LCB.org 1

Complaints by month

12
02
03
04
05
06
07
08
09
10

Questions and answers

How many complaints are there about Stake?

The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.

Does Stake resolve complaints?

Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly other — 55% of cases, then game fairness (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 685

19.09.2026 Trustpilot Other
Great customer service
Great customer service. Nice people everywhere and ready to resolve any issue almost instantly. Great teamwork. I am really pleased with the assistance I got.
19.09.2026 Trustpilot Other
Great games
Great games! Great and easy to get payouts!! Love stake!!
19.09.2026 Trustpilot Other
Like any slot you win and you lose of…
Like any slot you win and you lose of course, I had some up's but of course I have had some bad downs trying to chance some big wins. It's all a chance and play at your own risk, hopefully someday I can get a really big win to help my future and have to worry a little less. Stay focused , have a goal in mind and be responsible:)
19.09.2026 Trustpilot Other
The support are good and the they give…
The support are good and the they give me good bonuses
19.09.2026 Trustpilot Bonus terms
They’re okay!
Meh. They’re okay! I don’t like the recent removable of so many games, I feel forced to play only Playson games. My biggest issue though is the play through like OMG you’d better HOPE AND PRAY you hit a huge win or else you’ll be sitting there upset looking at an unredeemable balance that you just KNOW you’ll have to play down to zero instead of being able to just cash it out.Despite that, like others have said, support is amazing. Also, unlike a lot of other sites, your loyalty actually does pay off. I got a $58 monthly bonus and was able to just cash it out. I thought that was super nice and honest of them.
19.09.2026 Trustpilot Other
Fantastic
Fantastic, smooth interface which really matters! Overall, the bonuses and support system is top notchStake id - jaiimehtaa
19.09.2026 Trustpilot Other
All the things in app is fantastic
All the things in app is fantastic, just have 1 issue with the deposit, that sometimes I don’t receive my deposit, and after escalation also there is no one to support and lost my some of the money over that time
19.09.2026 Trustpilot Other
I’ve been on Stake for more than 1…
I’ve been on Stake for more than 1 year, in my opinion and being very neutral; Stake is the best online casino and at the same time fair, nothing shady, hidden or rigged. Stake offers the best bonuses in comparison to other online casinos. They have provably fair games and a great sportsbook along with regular promotions whereby users can maximise their profits. Quick withdrawals and very low minimum deposit amounts, I have never had any issues with withdrawing at all. Best user interface and support team as well. Highly recommended!! 20/10.From a loyal stakerUser: Bharos15
19.09.2026 Trustpilot Other
I have been using Stake.com for quite…
I have been using Stake.com for quite some time now, and my experience has been overwhelmingly positive. The platform offers a sleek, user-friendly interface that makes navigation and placing bets straightforward and enjoyable. One of the standout features is the wide variety of betting options available, catering to both beginners and seasoned bettors alike.The payment process is smooth and efficient, with multiple cryptocurrency options that ensure fast deposits and withdrawals. I particularly appreciate the transparency and security measures Stake.com employs, which give me confidence in managing my funds on the site.Customer support is responsive and helpful, addressing any queries or issues promptly. Additionally, Stake.com frequently offers attractive promotions and bonuses, which add extra value to the overall experience.While the platform is excellent, I would suggest improving the mobile app's stability to enhance on-the-go betting. Also, clearer communication regarding some terms and conditions would be beneficial for new users.Overall, Stake.com is a reliable and enjoyable betting platform that I highly recommend to anyone looking for a trustworthy and feature-rich online betting experience.
19.09.2026 Trustpilot Other
A great day for a bonus
They are always helpful, and honestly VERY generous, they have no problem just dropping a random $500 plus bonus to ....just because your loyal or keep keeping busy.....they simply rock!
19.09.2026 Trustpilot Game fairness
Stop playing stake if you don't wana…
Stop playing stake if you don't wana lose your funds... Seriously I've lost continues for 5 months, every single day... I didn't win even 2x.ive got prove of screen shot + videos if you don't trust me... And the stake replied to me by saying I don't have luck. 🤣🤣🤣 what you guys think??? I don't have luck for 5 months continues!!??? Stop wasting your money out here in stake...
18.09.2026 Trustpilot Withheld payouts
STAKE BIGGEST SCAM DEPOSIT SCAM REGULAR IN STAKE
give 0 star because it's 3rd class website my deposit 10k not credited from last 9 days still they said wait for team incharge my frend also loss 20k deposit and 50k deposit never come to there account is bigest scammer in gambling they need money only if u deposit your deposit lost in universe there 3rd party reject chargebacks so indian players please you all my brothers ill tell you don't play stake this is scamming people money and there chat support only tell you wait and wait and wait after some time they told you your money not received and close your case be careful don't play here STAKE IS BIG SCAM AFTER DEPOSIT YOU WILL NOT GET YOUR MONEY IN STAKE ACCOUNT NOR BANK ACCOUNT
18.09.2026 Trustpilot Other
We are extremely grateful with the kind…
We are extremely grateful with the kind of transparency from stake and we are glad to say a very big thank to the company.
18.09.2026 Trustpilot Game fairness
Stake is the worst casino I have ever…
Stake is the worst casino I have ever experienced. It feels practically impossible to win anything here. No matter how much you play, the result is always the same: constant and enormous losses.Just look at my statistics: I wagered $22,611.64 and ended up with a net loss of $4,964.44. Despite this enormous betting volume, the casino gave me a pathetic $128.05 in bonuses))). That feels like a complete insult.After results like these, I have absolutely no trust left in this platform. Playing here felt like an endless process of draining my money without offering even the slightest enjoyment.My advice is simple: stay as far away from Stake as possible. Do not register, do not deposit any money, and do not fool yourself into believing you can win your losses back. Forget this casino completely. Better yet, stay away from gambling altogether.
18.09.2026 Trustpilot Other
My complaint was resolved swiftly and I…
My complaint was resolved swiftly and I am grateful for that.
18.09.2026 Trustpilot Withheld payouts
Not good at all
This casino sucks i have deposited 1500 rs and its past 24 hours and still not credited even i have escalated but still not there yet
18.09.2026 Trustpilot Other
Great community
Great community, does an exelent job . Tbh I have nothing more to say :D. Only that samsungs are not "browser friendly" for slots and stuff ,but I guess it's just my phone that has a problem
18.09.2026 Trustpilot Other
I was very skeptical at first
I was very skeptical at first, but after reading TP reviews I gave it a try and everything is as advertised. I tried with a small amount and didn’t had any issues
18.09.2026 Trustpilot Other
Most of the sites have those same games…
Most of the sites have those same games and its boring when you dont get to play new games but, on stake i have seen a wide variety of games and they even add new games too.
18.09.2026 Trustpilot Game fairness
sometimes stake goes absolutely dead…
sometimes stake goes absolutely dead but im committed to love stake. its been over 2-3 years i’ve been on here and my experience is absolutely crazy. but i’d really appreciate little lossbacks and all. i love you stake

141–160 of 685

How the risk index is calculated and how complaints are labelled — the method behind this section.

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