Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.
Does Stake resolve complaints?
Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.
What do players complain about?
Mostly other — 55% of cases, then game fairness (17%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 685
03.10.2026TrustpilotOther
I absolutely love playing stake
I absolutely love playing stake, but the only concern is that I couldn't able to find any live support in my stake account.Only ai agent is out there.That's costed me 4000rs which my money debited but not received in my stake account.My username: SARAN231
03.10.2026TrustpilotWithheld payouts
There are issues with payouts
There are issues with payouts; they don't pay out when you win. I lost $200,000. They haven't made a $2,000 payment to me for four days now. This gambling site definitely doesn't have the quality it used to—and I'm a VIP Platinum 6 member, too.
03.10.2026TrustpilotOther
Don’t use Stake
Don’t use Stake. I’ve had serious issues with deposits. Almost twice, I lost my deposited amount because the money was deducted from my bank account but never credited to my wallet.After escalating the issue, they told me to contact my bank and raise a complaint to get a refund. What kind of service is this? I’ve lost almost ₹40,000 in deposits, and there is no proper live support to resolve the issue.They simply close ticket as below message.We've completed our review and the case has been closed. After a thorough internal verification, we concluded that these funds did notreach us. Please follow these steps:1.Check your bank statement to see if the amount has already been reversed to your account. 2.Contact your bank to confirmwhether the reversal has beenprocessed. 3. If the reversal hasn'tbeen received, please initiate arefund request with your bank. You may refer your bank to the RBI's guidelines so the matter can beescalated to the appropriatedepartment, and may file a formal complaint in case your request gets rejected. If you still need help, please contact support and provide your escalation ID:6ENV3rkulUdRxNFS.guys don't lose money depositing here.Please be careful before depositing money on Stake.
03.10.2026TrustpilotOther
Stake is the best online casinos
Stake is the best online casinos. Life is a risk, and sometimes in life you got to take that risk.
02.10.2026TrustpilotVerification
I lost to access to my account last…
I lost to access to my account last year and after contacting stake team they asked me for transaction details id with video proofs and everything. After completing all verification they want recent three transactions which i wont have because someone else is using it . These people can't even understand issue and all these useless people are working as support team. SUCH HORRIBLE EXPERIENCE
02.10.2026TrustpilotVerification
Account problem!
I had a small issue because I had forgotten about an old Stake.com account and signed in with a new email, when I completed the ID verification, a message popped up saying I had duplicate accounts which violated the TOS. I contacted support right from the website and was helped by Vukasin. He helped me with the process and explained everything very and managed to calm me down because I had just deposited a good chunk of change in my account and didn't want to risk losing it. But nothing of the sort happened, the rep helped me verify again in a very professional manner and the problem was resolved. 100% satisfaction.
02.10.2026TrustpilotOther
Great earning plateform
Great earning plateform Yes it's doing well Honestly it's 👍
02.10.2026TrustpilotBonus terms
Disqualified over a fraction of a cent. Unfair promotional traps.
I am writing this to warn other players about how Stake handles their forum and multiplier promotions. I strictly met all the criteria for a recent challenge on my phone. The official Stake user interface explicitly verified and locked in my bet size as exactly $0.03.However, because I placed the bet using Solana, Stake claimed that subsequent crypto price fluctuations hours later caused my bet to calculate as $0.026 in their backend database. They used this sub-penny rounding error ($0.004 difference) to entirely disqualify me from the winner's list.When I brought the clear screenshot proof to live support, multiple agents gave me the runaround before a supervisor completely doubled down on the excuse. Players can only wager based on what Stake’s screen explicitly tells them at the time of the bet. Disqualifying a winning player over a post-bet currency fluctuation is incredibly cheap and deceitful. Moving my volume to a regulated Canadian site that actually honors its interface. Avoid this platform if you expect fair promotional tracking.Username: GenoCapitalBet ID: 517826866540
02.10.2026TrustpilotOther
I have used similar sites in past and…
I have used similar sites in past and the major issue which they had was with deposit and withdrawal but on stake i haven’t had this issue so far.
02.10.2026TrustpilotOther
Thank you guys
Thank you guys! was in a very difficult situation
02.10.2026TrustpilotOther
I saw an youtuber doing a live session…
I saw an youtuber doing a live session while playing on stake and it got me hooked. After few days i decided to signup and try myself, Its been a good experience so far.
02.10.2026TrustpilotOther
Honest, Clean Gameplay
Been using stake for roughly 3 years always had a good time. They always had the big title games and some unique exclusives. No issues and enough bonuses to keep me coming back.Never used the customer service inril just recently and customer service was very understanding and helpful. They reimbursed me for a canceled tournament and a gameplay voucher expired because i was to scared to play lol
02.10.2026TrustpilotOther
I got bed rest from my doctor and this…
I got bed rest from my doctor and this is the place i go to everyday to have fun. They have the simplest dashboard even for a non techie person like me.
02.10.2026TrustpilotOther
Don’t use Stake
Don’t use Stake. I’ve had serious issues with deposits. Almost twice, I lost my deposited amount because the money was deducted from my bank account but never credited to my wallet.After escalating the issue, they told me to contact my bank and raise a complaint to get a refund. What kind of service is this? I’ve lost almost ₹20,000 in deposits, and there is no proper live support to resolve the issue.Please be careful before depositing money on Stake.
02.10.2026TrustpilotOther
I've been playing here for a week now
I've been playing here for a week now, never had any issue. I can vouch for their service, as everything has been smooth for me so far.
02.10.2026TrustpilotGame fairness
App is okay but
App is okay, but its also not giving good monthly bonuses anymore im playing alot and its giving back not even 3 percent of what i play through the month and not only that your app is rigged and shuts of for days if not weeks at a time after cashing out id like as a vip member to be treated more like a vip platinum member.
01.10.2026TrustpilotGame fairness
I’ve been playing at this casino for…6 years
I’ve been playing at this casino for years and have reached a high rank. My initial experience with the site was good; the positives included a wide range of games and a very good VIP program with plenty of bonuses. However, the downside over the last two years is that the site's RTP has dropped drastically—I can send screenshots to anyone who doesn't believe it. We're talking about under 50% on many games, not to mention the overall RTP. The site has ended up taking money from low-budget players just to enrich streamers and pay for sponsorships.I know the site will probably comment saying it’s not to blame for the losses and so on. But I’m talking about the general RTP here; I don’t mind losing—that’s just the nature of gambling, after all. However, with such low rates these days, you can’t even have fun for more than half an hour at most; you make a deposit, and if you see two bonuses, you’re satisfied.
01.10.2026TrustpilotOther
have made so many deposits and none of…
have made so many deposits and none of them reflect in the account horrible payment services they just scamming ppl out of money
01.10.2026TrustpilotGame fairness
The most Scam gambling site ever
The most Scam gambling site ever. 3 months of continuously loosing. Beware of playing this scam site it will eat anything what you have in your bank account.
01.10.2026TrustpilotOther
AAA service
Every time I have any problems, the help team has a quick resolution , fast withdraws. Zero complaints on my end.