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Stake— player complaints: 685 in English

685 Complaints
226▼ Last 30 days · was 309
0 Unresolved
4.8582040690394d Last complaint
29.9 Risk index
12% Resolved · of 26 with a known status
38% Withheld payouts among those
$42,741 · £189,600 · 29,000 INR +2 Disputed sums

Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

What players complain about

Other 55% 374
Game fairness 17% 116
Withheld payouts 15% 103
Bonus terms 8% 52
Account blocks 4% 24
Verification 2% 16
Status unknown 659 Closed, no outcome 14 Rejected 9 Resolved 3

Sources

Trustpilot 658 CasinoReviews 25 Casinomeister 1 LCB.org 1

Complaints by month

12
02
03
04
05
06
07
08
09
10

Questions and answers

How many complaints are there about Stake?

The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.

Does Stake resolve complaints?

Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly other — 55% of cases, then game fairness (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 685

24.09.2026 Trustpilot Other
I have Play More Than 3 Years But Stake…
I have Play More Than 3 Years But Stake Not Offer me high reward, I have wagera weekly More Than 3000 usdt. But I have not received good bonus, my Stake I'd Lavel platinum 1 61% .I play 240 usdt but I loss all today. Please stake give me good bonus.My birthday is coming soon 22 january 2027 Than complete i play Stake 4 year's gift me good bonus in my 24 th birthday. And Stake is the best gaming Website in world.
23.09.2026 Trustpilot Other
6 Months of Non-Payment and Excuses
Avoid Stake.com – 6 Months of Non-Payment and ExcusesI am writing this review to publicly expose how Stake.com handles customer deposits and fails to take responsibility when their system or third-party providers fail.On March 12, 2026, I made a bank transfer deposit of 5,000 TRY to the designated bank account provided on Stake's platform (Transaction Reference: 3343028991). The money left my bank account immediately, but it was never credited to my Stake balance.For over 6 MONTHS (190+ days), I have been going back and forth with Stake's support team. Over this period, I have provided every single piece of evidence requested:Full, unedited screen recordings of my banking application showing the successful transfer.Official PDF bank transaction receipts.An official, signed bank confirmation letter explicitly confirming that the funds successfully reached the destination account and were fully processed on March 12th.Throughout these 6 months, Stake sent me automated, copy-pasted replies stating that they were "checking with the payment provider" and asked me to remain patient. They repeatedly acknowledged that the issue was being investigated with their third-party processor.The Shocking Turnaround:After half a year of waiting and stalling, Stake support suddenly sent me an email stating that "the funds have not been credited to our account" and told me to "visit my bank to apply for a refund."Anyone familiar with banking regulations knows that a bank cannot reverse or refund a completed transfer from 6 months ago—especially when the bank has already issued an official letter confirming the money arrived at the destination! Stake is using their third-party payment provider's failure as an excuse to avoid crediting a verified deposit. Under international gaming regulations, the operator is fully liable for their payment processors.Holding a customer's money for 6 months, giving repetitive canned responses, and then washing their hands of the issue by blaming the bank is completely unacceptable for a multi-billion dollar company.I demand Stake senior management to manually credit my 5,000 TRY deposit immediately based on the official bank confirmation letter already provided in Ticket Ref: 3343028991.User: feelme31Deposit Date: March 12, 2026Amount: 5,000 TRYRef: 3343028991
23.09.2026 Trustpilot Game fairness
A complete disappointment
A complete disappointment. Based on my personal experience, it feels like they spend huge amounts of money on advertising and paying influencers to promote the casino, creating the image of a big and trustworthy brand.At the beginning, I actually managed to win something, but after that everything completely changed — it became almost nothing but losses. In the end, I was left with the impression of a typical scammy setup: first they let you feel like you can win, and then you gradually lose everything back.Big name, famous brand, tons of advertising — but my actual experience was extremely negative. Personally, I will never play at stake again, and I strongly recommend thinking very carefully before depositing any money there.
23.09.2026 Trustpilot Other
The fair chance of winning is what…
The fair chance of winning is what makes stake the best gambling site, and the reasonable house edge, I appreciate the support team that have been helpful once needed, i appreciate the different kind of bonuses and challenges that you announce frequently, just keep controlling the fair opportunity for users to win, some sites are all about scams.
23.09.2026 Trustpilot Other
I actually enjoyed playing stake
I actually enjoyed playing stakeThe real pleasure Winnings are awesome hereLove it
23.09.2026 Trustpilot Other
Honestly
Honestly, I’ve had a pretty good experience with Stake. The platform is easy to use, everything feels smooth, and there are a lot of sports and betting options. I also really like the different types of bonuses and promotions they offer. There are always different rewards and bonuses to check out, which makes the overall experience more interesting. Withdrawals and deposits have been convenient for me too. Overall, I’m happy with Stake and enjoy using the platform.
23.09.2026 Trustpilot Other
I am pleased to work with you
I am pleased to work with you. I have only one request: please keep the server updated and address the occasional slowness issue.
23.09.2026 Trustpilot Withheld payouts
Honestly
Honestly, my experience with Stake wasn’t great. The games themselves were fine, but I had some issues with a withdrawal and ended up waiting longer than I expected. I also contacted support, but the reply didn’t really help much.
23.09.2026 Trustpilot Other
Great experience with Stake!
Great experience with Stake!The platform is easy to use, the interface is smooth, and deposits and withdrawals have been straightforward for me. I also appreciate the variety of sports and betting markets available. Overall, I’ve had a very good experience so far and I’m happy with the service.
23.09.2026 Trustpilot Other
I am not happy with the stake help…
I am not happy with the stake help support my deposit not received in my wallet yet after 4 long day no one asked and ensure me I aslo raise complaint no one check it's showing pending Please help me I have all deposit proof.
23.09.2026 Trustpilot Other
Stake is good and costomer service is…
Stake is good and costomer service is also very good but I had a recently got loss strike in my account plzz win me sir I would greate full to you sir plzz some much fake platform I have suffered I come to stake it's a very good platform sir 😀
23.09.2026 Trustpilot Game fairness
I closed my account because...
I closed my account. Because thousand times i have to report Fifa E-sports doing match-fixing and nobody care us!First half end 5-0 and second half 0-0. Second match first half end 11-0 second half 0-0.I play 30 times fifa esports and none win! 0 win! I just play over or under and what i play i lose this is not luck read again! Eddie why want we leave this stake com i dont know but okay. Me to leave gambling cuz i am a not stupid anymore bye guys.Plat 3.
23.09.2026 Trustpilot Other
Greeeat
Great overall experience to say the least its great
22.09.2026 Trustpilot Verification
Absolutely terrible experience
Absolutely unacceptable experience with Stake.My verification process has been going on for SIX MONTHS, and I am still unable to withdraw my own money.During this time, I have provided everything they asked for: bank statements, payslips, tax returns, proof of income, and numerous other documents. Every time I submit what they request, instead of completing the verification, they come back asking for something else or simply reject the documents.Verification procedure is being abused to prevent or delay customers from accessing their own funds.I have fully cooperated and provided official documents issued by banks, employers and government institutions. There is practically nothing more I can provide, yet my money remains inaccessible.This is by far one of the worst experiences I have ever had with an online betting company. Holding a customer's funds for six months while continuously demanding more documents is completely unacceptable.Until Stake resolves this and allows me to withdraw my money, I strongly advise anyone to not using their platform because they will not give you your money.
22.09.2026 Trustpilot Game fairness
Would give 0 stars if i could
Would give 0 stars if i could. This sh is such a scam. Really dont bother with this “casino” you will lose 98% of the time. Ive been playing live blackjack you finally get a 20 and dealer either ties or finds a way to 21. Every single time. Its such a scam i wouldnt tell my worst enemy yo play this bs scam. I hope one day when they are sued for scamming that i will get my money back. It is such a scam every game is a scam dont waste time ur time and dont believe these bs youtubers that actually win on this scam app.
22.09.2026 Trustpilot Other
Great customer service
Great customer service. Quick deposit, withdrawal and all the games you can think of.
22.09.2026 Trustpilot Other
Bonus bad lik shit
It is a reliable site, but the bonus I received recently is very small. I contacted them, and everyone gives the same answer—to no avail—which I don't like.
22.09.2026 Trustpilot Withheld payouts
Not possible to withdraw winnings
Not possible to withdraw winnings. When you try to withdraw there is an update going for few day and support is asking to clear catches and open in another browser. Did what they asked and still update. SCAM STAY AWAY.
22.09.2026 Trustpilot Withheld payouts
Stake is trustworthy for crypto deposit…
Stake is trustworthy for crypto deposit and withdrawal but somehow they always have problem with local currency deposit or withdrawal and in sports betting their odds always go down while processing the bet
22.09.2026 Trustpilot Bonus terms
Scammed AFTER winning promotion/challenges.
So I spent tens of hours to beat various challenges/promotions offered by Stake, that's amazing right? Well it should have been, except they decided to email me earlier today that I'm no longer eligible for prizes from challenges/promotions.. so all of that money and time I spent for the last few days is gone. All the prizes I was pending to receive have been effectively scammed.Anyone with a brain would see how that's pretty scummy & scammy. If they simply paid me my pending prizes and then told me I'm not eligible for any FUTURE promotions/challenge bonuses then that would be perfectly reasonable. But don't scam people like this by not paying out already won prizes.

101–120 of 685

How the risk index is calculated and how complaints are labelled — the method behind this section.

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