Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.
Does Stake resolve complaints?
Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.
What do players complain about?
Mostly other — 55% of cases, then game fairness (17%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 685
24.08.2026TrustpilotOther
Best online casino ever!
I have tried many other online casinos, this is the best one & I don’t play others anymore. Withdrawals appear in seconds, none of the 48 hour hold bullshit you see on other online casinos.
24.08.2026TrustpilotOther
Stake is the best user friendly site
Stake is the best user friendly site. I’m really enjoying my time here.Stake: Filthymamen
24.08.2026TrustpilotOther
This is a fun site that does pay
This is a fun site that does pay. I enjoy the games they provide and have had a lot of fun playing.
24.08.2026TrustpilotWithheld payouts
₹9,999 INR Deposit Still Pending Since 19 August & No Effective Customer Support
I made an INR deposit of ₹9,999 on 19 August 2026 at 5:32 AM through the payment method provided by Stake. The payment was successfully completed from my bank/Google Pay, and I have the UPI transaction proof and UTR.Stake's transaction page shows the deposit as pending, and I raised an enquiry/escalation with all the required transaction details and proof.Enquiry ID: FtMjBE2MVYHcl5DQUTR: 623136035798Transaction ID: 3642124105As of 24 August 2026, the deposit has still not been credited to my Stake balance. The only update I have received is that the escalation is being reviewed. There has been no meaningful resolution or clear timeline for when my money will be credited or returned.There is also a serious customer-support issue. I tried contacting support @ stake . com, but I was informed that email support is no longer available and that I should use live support. However, through the live chat I have not been able to find a proper way to speak to a human agent who can actually address the transaction.Stake's own website says its live chat provides 24/7 customer support and that customers can speak with real support agents, so my experience has been very different.I am not reviewing the betting experience here. My complaint is specifically about a completed INR payment that has remained unresolved for more than five days and the difficulty in reaching someone who can actually investigate it.I have provided the UTR, transaction ID, screenshots and escalation details. I simply want the ₹9,999 either credited to my Stake account or returned to the original payment source, along with a clear explanation of what is happening.I hope Stake resolves this promptly rather than continuing to provide generic “under review” responses.
24.08.2026TrustpilotOther
Steak is the only casino i play
Stake is the only casino i play these days because i have no luck at a physical casino and win about 50% of the time on Stake. The rewards system is great with the monthly and weekly bonuses. I am gold right now reaching for platinum 1 status.
24.08.2026TrustpilotOther
I am unable to get access to stake live…
I am unable to get access to stake live support message.The blue colour "send us message" box have disappeared.Stake Username: Uniquefind
23.08.2026TrustpilotBonus terms
Customer support is a bare minimum
Customer support is a bare minimum. I some how misseda July subscription bonus even tho I placed a bet on the World Cup and deposited like the most money I had ever deposited on your site. Customer support just told me to play more to be eligible. Meanwhile, you guys sent me an email saying to take it easy cuz I had deposited so much that month. What a joke
23.08.2026TrustpilotOther
This is definitely the best online…The Best
This is definitely the best online casino I've ever played on. It was easy to verify immediately, and the withdrawals are immediately deposited to my bank. They also give you way more perks than any other casino I use.
23.08.2026TrustpilotGame fairness
Fraud
I place a bet, 3000 dollars.Blackjack.Dealer has 2, me 7. Then my second card was intentionally thrown away by dealer.After that they did not show me the second card and REPLACE 2 for dealer, new card was Q.100% fraud, they just stole me money.casino:507957017055 bet id.Not recommended at all
23.08.2026TrustpilotBonus terms
As a Platinum III player
As a Platinum III player, I really enjoy the platform, but I think loyal players at this level deserve more attention. It would be great to see better and more consistent bonuses and rewards for Platinum III players, especially considering the loyalty and activity required to reach this level. More personalized rewards would make the experience even better.
22.08.2026TrustpilotOther
The amount of games the quickness of…
The amount of games the quickness of processing amazing
22.08.2026TrustpilotWithheld payouts
my withdrawal not recived yet 3 days…
my withdrawal not recived yet 3 days done yet not recived
22.08.2026TrustpilotOther
I love stake
I love stake! The games are awesome. The monthly, weekly bonuses are a plus. Getting payment takes literally seconds after withdrawal. All in all I love the site. 10/10
22.08.2026TrustpilotOther
All things goood but payment issues…
All things goood but payment issues deposit payment cut it fromAccount and not come in stake if I do enquiry then something’s payment come sometimes payments not come and after that no solution payment get lost 20000 I text also talk with customer care they say payment not come in stake but I do payment and I have proof also of payment then after that the stake not trust and payment lost and canceled
22.08.2026TrustpilotAccount blocks
In my stake there is no option to…
In my stake there is no option to message support nd my acc is disable automatically
22.08.2026TrustpilotAccount blocks
Stake seized 7000$ without a reason ? Why ?
I deposited 7500 dolars to stake 3 days ago and I played some dices slots and sportbettings then they blocked my funds 7099 dollars are remaining and shown in the account. They said that I need to go through verification process and I went. However, they rejected every file except level 1, which is national ID verification, then they said that my proof of adress and proof of funds need additional documents such as 3 months of utility bill and payment proof and bank statements. Expectedly I sent them again and waited like 1 day or so. They rejected it again and said that I breached ToS ? I tried to contact them through sending them e-mail but they did not send any reply yet. I also contacted them through live support multiple times but they just say that my account is permanently disabled and this decision is ultimate. They don't give any reasons at all.my username in stake : demiralpela
22.08.2026TrustpilotOther
Stake is a best flatform for us
Stake is a best flatform for us And very help fullThey give me a alot of bonus
22.08.2026TrustpilotGame fairness
Fraudulent Company
Fraudulent Company Stake hires influencers to fake winning big and get younger population to become addicted. Stake.com should face class action and law suits in Trillions of dollars. The gambling platform of Stake is full of algorithms, luring you to bet more after an initial win then abruptly reducing RTP deliberately and make you lose for longer time until you lose more and more. It's a very deceptive platform. It also ask for level 3 verification if you start winning. It's business model just like any casino is built on making you lose and not making you profit. Stake.com has become the most unethical gambling platform in the world. Stake.com also runs a global affiliate marketing program with individuals to create multiple accounts to attract problem gamblers to take over their funds. Be careful with individuals specially from Asian countries such as Bangladesh who carry multiple stake accounts and run illegal affiliate marketing program with stake.com
22.08.2026TrustpilotOther
Stake original is the best slot I play…
Stake original is the best slot I play tom of life is the best and promotions are very good sports and casino promotion bonus monthly weekly and extra perk very exited to play on stake
22.08.2026TrustpilotGame fairness
Biggest scam going !!!
Biggest scam going !!!Do not buy into any of the advertised s**t all the streamers and YouTubers. It’s a bunch of bs I’ve been playing years and the most iver won is 200x . They will take everything you have and even more if u want to feel like ki**ing yourself every week go ahead but I am done finally I am quitting. I have tore apart my whole family and my relationships. Please if you read this think twice about depositing money here. All the reviews you see must be fake because I am in living hell for years over Stake.com