Stake — player complaint #60303, 2023-08-14: other
Stake: a player complaint filed on 2023-08-14, about other, 12,000 CAD in dispute, status — rejected. Published on CasinoReviews. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
sport:98611307
I placed this sports bet for about $16,656 CAD in BTC.
Towards the end of the match,I decided to cashout my bet- odds at the time for my team were 5.00.
During my cashout cool down (takes about 8 seconds) the odds changed 3 times in my favour. As such,the cashout should have been rejected but instead it was accepted as it benefits stake and the odds provider.
According to stakes terms and conditions,they owe me a refund of about $12,400 CAD.
You can review their policy here
https://help.stake.com/en/articles/4872560-why-is-cashout-not-available-for-my-bet
I am banned from email support and my host is useless so my only option is to file a complaint.
