Stake — player complaint #28011, 2026-10-02: verification
Stake: a player complaint filed on 2026-10-02, about verification. Published on Trustpilot. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I had a small issue because I had forgotten about an old Stake.com account and signed in with a new email, when I completed the ID verification, a message popped up saying I had duplicate accounts which violated the TOS. I contacted support right from the website and was helped by Vukasin. He helped me with the process and explained everything very and managed to calm me down because I had just deposited a good chunk of change in my account and didn't want to risk losing it. But nothing of the sort happened, the rep helped me verify again in a very professional manner and the problem was resolved. 100% satisfaction.
