Unacceptable Service: Money Debited, Zero Support Available & Payment Cancelled!
Absolute nightmare experience with local currency deposit on Stake! I deposited ₹14,999.03 via UPI on 9th August 2026, but the amount was never credited to my account.What makes this worse is the total absence of customer service—Stake offers NO working email support, and their Live Chat support is completely inaccessible. When a deposit fails, a user has literally NO WAY to speak to a human representative!Despite the funds being debited from my bank account, the system status was automatically marked as "Cancelled". I have already submitted the official escalation form with complete payment proof and Paytm receipt details:Enquiry ID: ha1g6v15Fmn90vUMTransaction ID: 3626074054Amount Paid: ₹14,999.03UPI Ref No (UTR): 622103909702Paid To (Merchant/UPI ID): Prit Kumar Sinha (boim-587343567281@boi)Date & Time: 04:02 PM, 09 Aug 2026I urge the Stake Finance and Management team to manually verify this UTR against their payment gateway statement immediately and credit my wallet balance. Resolve this at the earliest.Additionally i also goes to the bank and they said amount has successfully transferred to the merchant account.
