SpinyRush Casino: 5 complaints filed in English across 2 platforms, 1 still open, disputed sums €3,400. Most of them are about withheld payouts (60%). Risk index 116.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.
How many complaints are there about SpinyRush Casino?
The English-language record holds 5 complaints from 2 platforms, 1 of them without a resolution; 4 carry no status from the platform. The latest one is dated 2026-10-01.
What do players complain about?
Mostly withheld payouts — 60% of cases, then verification (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 116.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
01.10.2026TrustpilotWithheld payouts
Its a Nice website with Lots of games to play but cashout time takes way to long. This is making me concider not to play
Its a Nice website with Lots of games to play but cashout time takes way to long. This is making me concider not to play Here anymore. 5 days ago and still waiting
26.09.2026TrustpilotWithheld payouts
They didn't respect anything on the first win of 4000 euros, they put my account under additional verification after I l
They didn't respect anything on the first win of 4000 euros, they put my account under additional verification after I lost the 4000, they checked the account, now I had 6 thousand euros in winnings, when I withdrew they put a limit of 2 thousand, finally the 2 thousand were not paid either and in t
05.09.2026TrustpilotOther
Just another bs America'nt casino sending out unsolicited spam emails to everybody. Wouldn't touch your site with a extr
Just another bs America'nt casino sending out unsolicited spam emails to everybody. Wouldn't touch your site with a extraordinarily long polePerhaps you'd like me to send you the hundreds of unsolicited emails that I've been sent as some sort of proof that you are indeed in breach of all GDPR regula
01.09.2026TrustpilotVerification
Scam company they won’t close my account All of a sudden for account closure they need very detailed documents like pay
Scam company they won’t close my account All of a sudden for account closure they need very detailed documents like pay checks which is ridiculous Don’t play here !! The slots are also rigged as other people said !
03.08.2026Casino GuruWithheld payoutsUnresolved
SpinyRush Casino - Player’s withdrawal has been delayed.
The player from Portugal had requested a withdrawal prior to submitting this complaint. Unfortunately, her winnings had not been received yet. She later reported that her account had been blocked and her €3,400 in pending winnings had been confiscated after the casino accused her of fraudulent gameplay, but no evidence or explanation had been provided. We repeatedly contacted the casino for clarification and evidence, but it did not respond. As a result, the complaint was marked as unresolved and she was advised to contact the ADR.
