SpinIt — player complaint #66238, 2017-10-11: bonus terms
SpinIt: a player complaint filed on 2017-10-11, about bonus terms, 1,535 EUR in dispute, status — resolved. Published on CasinoReviews. One of 35 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I am having a sort of issue with the Spinit casino. I love playing in this casino and had a great time playing here last time. Unfortunately, due to some issues with my touchpad I pressed the Delete Bonus by accident. I am aware that it is my responsibility and I made a misclick. But it appears strange to me that after clicking Delete Bonus button I did not get any alert or a pop up for the confirmation of the bonus deleting. This is strange because I thought in such cases when you delete the bonus the additional confirmation should appear. In the view of this I asked the casino to get my bonus back, but, well, casino refused to do this. This is not a straightforward thing and I understand I had a misclick, but i think the good casino would ask for an approval in such a case.
