SpinIt — player complaint #66600, 2016-12-24: bonus terms

All complaints about SpinIt: statuses, disputed sums, risk index →

2016-12-24 CasinoReviews Bonus terms Rejected

SpinIt - Confiscation of Winnings, No Terms Broken

I signed up with SpinIt about 3 weeks ago, I had no problems depositing for an initial bonus offer. Over the course of the next 3 weeks I was sent several reload bonuses from VIP managers. I have these emails to proove it. I decided to keep depositing and eventually I struck a win, £3298! I spoke to LC they requested documents. They took 8 days to approve the documents. Only once I had spoke to live chat did they approve them. 2 hours after this, I received a generic email about them confiscating all funds due to breaking terms and conditions. I double checked these conditions and I have NOT broken anything. This is quite upsetting to happen just before christmas. I hope you can help :( thank you.

Complaint data

Case number: #66600
Filed: 2016-12-24
Status: Rejected
Category: Bonus terms
Disputed sum: 3,298 GBP
Place among complaints about SpinIt: 33 of 35 by date, newest first
Source: CasinoReviews — original ↗
Text: 130 words, as published

All 35 English-language complaints about SpinIt — as a list by date; the summary, statuses and disputed sums are on the operator page.

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