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Spinia — player complaint #64624, 2019-09-27: withheld payouts

Spinia: a player complaint filed on 2019-09-27, about withheld payouts, status — resolved. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-09-27 CasinoReviews Withheld payouts Resolved

Spinia - casino won’t return my deposits

Same as the last tame. I promise it won’t heppen again, just help me this time too. I did register a new account at Spinia (same name and everything, just a new email). I was able to make deposits so I did it. When I won 900 euro I wanted to cash out the money. But they told me no since I’m blocked for gambling problems there since before. So I asked them to return my deposit instead, but they didn’t give me a full refound. They ”owe” me 650 euro in deposits, they did only send me 150 euro and won’t send me more they say. I understand that I won’t get my winnings at 900 euro. But shouldn’t I atleast get full refoud of my deposits? Thank you.

Complaint data

Case number
#64624
Filed
2019-09-27
Status
Resolved
Category
Withheld payouts
Place among complaints about Spinia
56 of 84 by date, newest first
Source
CasinoReviews — original ↗
Text
130 words, as published

All 84 English-language complaints about Spinia — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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