Spinarium — player complaint #12538, 2026-07-20: account blocks
Spinarium: a player complaint filed on 2026-07-20, about account blocks, status — rejected. Published on Casino Guru. One of 12 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Spinarium Casino - Player's account has been banned.
The player from the Czech Republic was unable to withdraw funds due to a ban for allegedly having multiple accounts, which they denied. The casino's response was unhelpful, consisting mainly of automatic replies without providing any evidence. We reviewed the case and asked the casino for proof of the alleged link between accounts. The casino only provided screenshots and later confirmed that no unique card token, fingerprint, provider record, or other identifier existed to independently verify the claimed payment-method connection. As the allegation could not be sufficiently substantiated, we closed the complaint as unresolved.
