Skip to main content

Spin Station — player complaint #64186, 2020-01-17: bonus terms

Spin Station: a player complaint filed on 2020-01-17, about bonus terms, status — rejected. Published on CasinoReviews. One of 14 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-01-17 CasinoReviews Bonus terms Rejected

Spin Station - rules and terms

Hello my name is [EDIT]. I did a deposit on spinstation with a welcome bonus. Iknow the rules about max bet on 50 kr spin. But i did some miss click on live holdem because I didnt know that i needed to dobbel the bet to see 2 last cards(0 % wager on live holdem). I did a few bets over 50kr. I played slots for maybe 15h with bets only on 20kr 30k before the wager was finish, and then i took a withdraw./p> I know the rules is max bet on 50kr, but my mistake on live holdem ruined all my withdraw and winnings on the site. I didnt do anything to help my wager to go faster. As you can see, its zero wager on table games. So therefore It feels very very bad to lose everything on a few miss click that really not should have anything with the wagering to do. I played live holdem for some minutes only, and I didnt reallise that I needed to double the bet to see those last cards. My mistake. They removed my withdraw because I broke rule #6 for welcome bonus, they said. I mean they should look over my account and playing history to look over how I played from the beginning to end. I never tried to break any rules. It was Just a big mistake. its hard to lose all the money because of some miss click on a game with 0 wager. I was hoping you guys could help me, and look at mye case.

Complaint data

Case number
#64186
Filed
2020-01-17
Status
Rejected
Category
Bonus terms
Place among complaints about Spin Station
6 of 14 by date, newest first
Source
CasinoReviews — original ↗
Text
262 words, as published

The summary, statuses and disputed sums are on the operator page.

Similar complaints about Spin Station: bonus terms

Bonus terms at other operators

  • Betfred 57 complaints in English
  • Stake 53 complaints in English
  • BitStarz 47 complaints in English
  • Coral 41 complaints in English
  • N1 40 complaints in English

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor