Spin Station — player complaint #65539, 2018-10-17: bonus terms
Spin Station: a player complaint filed on 2018-10-17, about bonus terms, 1,501 GBP in dispute, status — rejected. Published on CasinoReviews. One of 14 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
On the 12/10/2018, i signed up to Spinstation and accepted the first deposit offer of 200% up to £200 and deposited £100.
I followed the terms and conditions and played on an eligible slot and a spin size under maximum allowed. During wagering, the spin size was automatically increased to £6 which is above the maximum. As soon as i noticed after a few spins, I changed it back down to £4.80. I'm sure i did not increase the spin size, and it is also not max bet for the slot and i would have had to increase the bet 3 times to get to £6 spins. I also only won £6 from one of these spins.
Because of this, i have been found to be in breach of clause 13 and my winnings of £1500.94 have been confiscated and my deposit is to be returned to me.
Any help on this matter would be appreciated.
