Spin Station — player complaint #64594, 2019-10-04: bonus terms
Spin Station: a player complaint filed on 2019-10-04, about bonus terms, status — rejected. Published on CasinoReviews. One of 14 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello. I am writing this complaint because i believe that i did not breach any terms of use. I normally play at online casinos and before i do i read all terms and bonus conditions so i know what i’m getting into. That said, i have deposited 1000kr at Spinstation and benefited from the welcome bonus 200%. After wagering requirements have been met i could cashout 24000kr. After a day or two i receive an e-mail stating i violated terms nr 6&7: depositing via Skrill/Neteller ( i used rapid transfer) and betting over 50kr ( wich i didn’t, normally i bet between 10 to 25 max 30kr) .
I have asked them to send me proof of my breaches but felt I should make a complaint at this moment. All my winnings have been confiscated and my deposit money has been restaured.
Rapid transfer is powered by skrill but it is not a skrill deposit if it is that they are refering to.
Thank you for your help.
Best regards,
[EDIT]
