Spin Fever Casino— player complaints: 11 in English
11
Complaints
9↑
Last 30 days
2
Unresolved
5.5401850743981d
Last complaint
21.5
Risk index
€42,300 · 4,000 AUD
Disputed sums
Spin Fever Casino: 11 complaints filed in English across 1 platform, 2 still open, disputed sums €42,300 · 4,000 AUD. Most of them are about withheld payouts (91%). Risk index 21.5. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
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What players complain about
Withheld payouts
91%
10
Other
9%
1
Status unknown 7
Resolved 2
Under review 2
Complaints by month
07
09
10
Questions and answers
How many complaints are there about Spin Fever Casino?
The English-language record holds 11 complaints from 1 platform, 2 of them without a resolution; 7 carry no status from the platform. The latest one is dated 2026-10-06.
What do players complain about?
Mostly withheld payouts — 91% of cases, then other (9%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 21.5 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 11
06.10.2026
Casino Guru
Other
Spin Fever Casino - Player seeks self-exclusion but receives no assistance.
The player from Germany wants to self-exclude from the casino due to gambling addiction but has not received responses to multiple support emails sent since September 29th. Additionally, they are unable to connect through live chat despite several attempts.The player from Germany wants to self-exclude from the casino due to gambling addiction but has not received responses to multiple support emails sent since September 29th. Additionally, they are unable to connect through live chat despite several attempts. Written by TomasComplaint Specialist Submitted: 02 Oct 2026 | Resolved : 05 Oct 2026Automatic translation:
29.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player’s winnings haven’t been received yet.
The player from Australia has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Australia has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 29 Sep 2026 Automatic translation:
4,000 AUD
Source ↗
29.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player believes that their withdrawal has been delayed.
The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 29 Sep 2026 Automatic translation:
1,000 EUR
Source ↗
28.09.2026
Casino Guru
Withheld payouts
Under review
Spin Fever Casino - Player claims that payment has been delayed.
The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 28 Sep 2026 Automatic translation:
27.09.2026
Casino Guru
Withheld payouts
Under review
Spin Fever Casino - Player believes that their withdrawal has been delayed.
The player from Australia has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Australia has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 26 Sep 2026 Automatic translation:
27.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player’s winnings haven’t been received yet.
The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 27 Sep 2026 Automatic translation:
1,000 EUR
Source ↗
27.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player believes that their withdrawal has been delayed.
The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 27 Sep 2026 Automatic translation:
550 EUR
Source ↗
26.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player believes that their withdrawal has been delayed.
The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 26 Sep 2026 Automatic translation:
700 EUR
Source ↗
24.09.2026
Casino Guru
Withheld payouts
Spin Fever Casino - Player’s winnings haven’t been received yet.
The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 24 Sep 2026 Automatic translation:
4,000 EUR
Source ↗
21.07.2026
Casino Guru
Withheld payouts
Resolved
Spin Fever Casino - Player’s withdrawals are delayed.
The player from Austria faced issues with canceled withdrawals despite being informed by live support that the verification was complete. He continued to receive emails instructing him to contact live support for further assistance. We asked for clarification about his withdrawal history, the request date, and a screenshot of the verification tab, but before any further action was needed, he marked the complaint as resolved. The case was therefore closed as resolved based on his confirmation.
35,000 EUR
Source ↗
06.07.2026
Casino Guru
Withheld payouts
Resolved
Spin Fever Casino - Player’s withdrawal is reduced by bonus issue.
The player from Germany filed a complaint against SpinFever due to the incorrect combination of a €50 real money balance with a later activated bonus, which had reduced his withdrawal amount. He clarified that the €50 was a separate balance requested for withdrawal before activating the bonus and provided evidence, including transaction history and chat logs, to support his claim for reinstatement of the funds. The issue was resolved after the complaint was reviewed, and the player confirmed satisfaction with the outcome. The complaint was marked as resolved by the Complaints Team.
50 EUR
Source ↗
How the risk index is calculated and how complaints are labelled — the method behind this section.
