Wallet verification
Reason: Other
I can provide you with all my transactions and payouts from the entire time I’ve played at the casino Snatch, This casino is dishonest. They don’t answer my questions regarding verification; it’s like talking to a parrot that just keeps sending the exact same response.Binance doesn't seem to understand what I want. I use their exchange wallet.I sent them all the required documents, but they are ignoring me. Why is this "Snatch" outfit still operating in the gambling sector? If necessary, I will send you any evidence regarding all matters concerning the casino Snatch.As mentioned, to proceed with the verification of your account, you need to provide a screenshot of the transaction directly from your crypto wallet, not from a crypto explorer, to our platform where the following is clearly visible:The full transaction hash IDThe full destination wallet address
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Snatch Casino • Representative 5 hours ago Dear ULADZIMIR A. and AskGamblers, If the crypto wallet only shows partial IDs, we kindly ask the player to use the standard feature of operating systems, which is a floating window clipboard, which shows the text which has been copied, as Binance always provides an option to copy the ID. Best regards, Snatch Casino Representative.
Snatch Casino • Representative 5 hours ago Dear ULADZIMIR A. and AskGamblers, We can confirm that the player is currently undergoing our standard verification process. As a part of this process, the KYC department has requested a screenshot of the transaction directly from your crypto wallet, not from a crypto explorer, to our platform where the following is clearly visible: - The full transaction hash ID - The full destination wallet address We note that public crypto explorer websites cannot be accepted as proof as their public nature mean that they cannot be used as proof of ownership of the account, as any person can access transaction details. To complete the verification, we kindly ask the player to provide the requested screenshot to the KYC department. Best regards, Snatch Casino Representative.
AskGamblers • Support Team 6 hours ago Dear Snatch Casino, Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation.
Snatch Casino • Representative 8 hours ago Dear ULADZIMIR A., To thoroughly investigate the concern, we kindly ask to specify the email address tied to your Snatch account. Best regards, Snatch Casino Representative.
