Snatch Casino - Player’s account has been closed after withdrawal request.
The player from Lithuania requested a withdrawal of 620 EUR on July 10, 2026, but found his account closed when attempting to log in on July 13, 2026. He was not receiving any replies from support regarding this issue. We later learned the account had been temporarily suspended after several incorrect login attempts; the withdrawals were canceled and returned to his balance pending KYC, and additional financial documents were requested. After he provided the required documents, the KYC check was passed, account restrictions were lifted, and the withdrawals were fully processed. The complaint was then closed because he did not respond to our follow-up messages confirming receipt of funds.The player from Lithuania requested a withdrawal of 620 EUR on July 10, 2026, but found his account closed when attempting to log in on July 13, 2026. He was not receiving any replies from support regarding this issue. We later learned the account had been temporarily suspended after several incorrect login attempts; the withdrawals were canceled and returned to his balance pending KYC, and additional financial documents were requested. After he provided the required documents, the KYC check was passed, account restrictions were lifted, and the withdrawals were fully processed. The complaint was then closed because he did not respond to our follow-up messages confirming receipt of funds. Written by TomasComplaint Specialist Submitted: 13 Jul 2026 | Closed : 07 Aug 2026Automatic translation:
