Snatch Casino — player complaint #78454, 2026-10-28: withheld payouts
Snatch Casino: a player complaint filed on 2026-10-28, about withheld payouts, 37,400 EUR in dispute. Published on AskGamblers. One of 30 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Snatch Casino: statuses, disputed sums, risk index →
Reason: Delayed payment
Hello AskGamblers,I do not have any other option but to get your help for the second time with this casino. I have to withdraw €37400, and the last withdrawal was 4 days ago. I also cannot add withdrawal requests anymore, as I always get jumped to the previous page. I did get in touch with my VIP manager, as well as the finance department. I was very fair to request the normal referred 1000 dollars per day limit of withdrawals.The way they do it now, it will take more than a year to get my money withdrawn. They always come back saying they have technical issues or that it is their payment provider. But the withdrawals are not processed out of my account, so they are not even sent to the payment provider. I hope this can get sorted in the correct way. I have attached files as proof of the last withdrawal request from 21 October, and also a video that shows I cannot add more withdrawals. I have more communication proof, but I just added the finance department response and video proof of the withdrawals in wait and the impossible withdrawal. I think it's enough to understand the problem. If you need more communication, please dont hesitate to ask.This is the video link that shows my account, and also what happens when i request a withdrawal.<link removed>Thanks and waiting your response!Best regards<full name removed>
Complaint data
- Case number
- #78454
- Filed
- 2026-10-28
- Status
- Status unknown
- Category
- Withheld payouts
- Disputed sum
- 37,400 EUR
- Place among complaints about Snatch Casino
- 4 of 30 by date, newest first
- Source
- AskGamblers — original ↗
- Text
- 239 words, as published
All 30 English-language complaints about Snatch Casino — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about Snatch Casino: withheld payouts
- Two Pending Withdrawal Requests and Inadequate Customer Support 2026-10-24 292 EUR
- Unpaid withdrawal and delayed KYC 2026-11-04 3,080 EUR
- Severe withdrawal delay of 2488 BRL and unresponsiveness from KYC team 2026-11-04 2,488 BRL
- Player’s withdrawal has been delayed for nine months. 2026-08-07 Under review
- Player's withdrawal request is refused. 2026-08-07 Under review
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