SlotMagie: 6 complaints filed in English across 2 platforms, 4 still open. Most of them are about withheld payouts (67%). Risk index 50.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
The English-language record holds 6 complaints from 2 platforms, 4 of them without a resolution; 2 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly withheld payouts — 67% of cases, then verification (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 50.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 6
07.08.2026Casino GuruWithheld payoutsUnresolved
Player’s withdrawal is delayed due to documentation issues.
Player’s withdrawal is delayed due to documentation issues. [Withdrawal] — unresolved
07.08.2026Casino GuruWithheld payoutsUnder review
Player's withdrawal is being canceled.
Player's withdrawal is being canceled. [Withdrawal] — waiting
07.08.2026Casino GuruWithheld payoutsUnresolved
Player's payout is refused despite verification.
Player's payout is refused despite verification. [Withdrawal] — unresolved
07.08.2026Casino GuruVerificationUnder review
Player's payout is delayed due to account verification issues.
Player's payout is delayed due to account verification issues. [Withdrawal] — waiting
17.06.2026TrustpilotWithheld payouts
Its a scam site I would do withdrawal it says verify your card when i did then efter 1 hr I come and see my money is not
Its a scam site I would do withdrawal it says verify your card when i did then efter 1 hr I come and see my money is not there and I couldn’t withdrawal it from 600 to 0
14.10.2025TrustpilotVerification
They make you enrol, load money, play and when you win they don't accept your verification documents.
They make you enrol, load money, play and when you win they don't accept your verification documents.
