Slingo Casino DE— player complaints: 15 in English

15 Complaints

6↑ Last 30 days

2 Unresolved

8.700699189375d Last complaint

0.0 Risk index

Slingo Casino DE: 15 complaints filed in English across 2 platforms, 2 still open. Most of them are about other (27%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.

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What players complain about

Other 27% 4

Withheld payouts 27% 4

Game fairness 27% 4

Bonus terms 13% 2

Verification 7% 1

Status unknown 13 Under review 2

Sources

Trustpilot 13 Casino Guru 2

Complaints by month

Questions and answers

How many complaints are there about Slingo Casino DE?

The English-language record holds 15 complaints from 2 platforms, 2 of them without a resolution; 13 carry no status from the platform. The latest one is dated 2026-10-02.

What do players complain about?

Mostly other — 27% of cases, then withheld payouts (27%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 15 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 15

02.10.2026 Trustpilot Game fairness

YESTERDAY AND TODAY, 2 TIMES, I CAUGHT UP 3 SCATTER at FORTUNE FISHING.YESTERDAY: FORTUNE FISHING 12 FREE GAMES= 0 GBP (

YESTERDAY AND TODAY, 2 TIMES, I CAUGHT UP 3 SCATTER at FORTUNE FISHING.YESTERDAY: FORTUNE FISHING 12 FREE GAMES= 0 GBP (ZERO! NOT 1 PENCE) THIS GAME VACUUMED MY DEPOSIT 50 GBP!TODAY: FORTUNE FISHING AGAIN 12 FREE GAMES= 0 GBP (ZERO, NOT 1 PENCE)MY BET WAS 80 PENCE AND ZERO PENCE!!!!!!!!!!!!!!!!!!!!!

28.09.2026 Trustpilot Withheld payouts

When shall I receive my refund as use have taken hye payment from my account no issues

28.09.2026 Trustpilot Other

It just froze after taking my details n wouldn't reload

23.09.2026 Trustpilot Withheld payouts

When I had a substantial balance, surprise surprise the withdrawal process wouldn't work. I emailed for help as the live

When I had a substantial balance, surprise surprise the withdrawal process wouldn't work. I emailed for help as the live chat wouldn't work. In the meantime I played again and lost my money. Then another 2 days later I got a response to my urgent email. Utterly hopeless!

21.09.2026 Trustpilot Other

Do not like being told what I can afford gamble. And all so saying I need help. What a joke they are

20.09.2026 Trustpilot Withheld payouts

I won £200.00 Even though I sent my documents they didn't pay out after taking plenty of my money from me. Stay well cle

I won £200.00 Even though I sent my documents they didn't pay out after taking plenty of my money from me. Stay well clear Con

07.08.2026 Casino Guru Verification Under review

The player struggles to verify his account.

The player struggles to verify his account. [Account] — waiting

07.08.2026 Casino Guru Other Under review

Player’s deposit issue remains unaddressed.

Player’s deposit issue remains unaddressed. [Deposit] — waiting

29.07.2026 Trustpilot Game fairness

Just closed my account the slots are some of the worst I’ve played. If you’re lucky enough to get a bonus you won’t win

Just closed my account the slots are some of the worst I’ve played. If you’re lucky enough to get a bonus you won’t win much.

28.07.2026 Trustpilot Game fairness

Difficult to get scatters and even if you get scatters you can never get your money back. it’s not good at all

26.07.2026 Trustpilot Withheld payouts

Games are ok. What you would expect from most casinos. However horrendous withdrawal, withdrew £30 showed as pending and

Games are ok. What you would expect from most casinos. However horrendous withdrawal, withdrew £30 showed as pending and also in my pending transactions after a few hours the pending transaction for the withdrawal no longer showed but the money in my balance was still showing as pending. 24 hours la

23.07.2026 Trustpilot Game fairness

The games repeat and do not play no Rtp takes all your money dousnt matter what stake you play.soon as a game plays prop

The games repeat and do not play no Rtp takes all your money dousnt matter what stake you play.soon as a game plays properly they freeze have to refresh then it takes your money .Spend 20.00 to get 10 every game gives you half a stake back all games have had an update dont play They are not fun 40p

23.07.2026 Trustpilot Bonus terms

Its very misleading , you think that when you get from one level to the next that u be awarded but you dont get a lot .

Its very misleading , you think that when you get from one level to the next that u be awarded but you dont get a lot . Iy takes time to move up a level and your awards dont makes sense at all.nothing for a loyal customer onlg take take taken im done wit this and would recommend that people try othe

21.07.2026 Trustpilot Bonus terms

SCAM AND FALSE ADVERTISEMENT. Deposited £10 and entered the bonus code to receive 133 free spins. Had the email through

SCAM AND FALSE ADVERTISEMENT. Deposited £10 and entered the bonus code to receive 133 free spins. Had the email through confirming I would recieve these once I’d spent the £10. Once I had spent it, I didn’t recieve anything. Contacted the help support and they said my account has been restricted and

18.07.2026 Trustpilot Other

Customer Service agents didn’t listen to me, and they took far too long to respond. Over an hour I was left online and t

Customer Service agents didn’t listen to me, and they took far too long to respond. Over an hour I was left online and then I accidentally logged off for two seconds and then all the messages came through from your staff and then told me that they weren’t gonna help me because they keep repeating th

How the risk index is calculated and how complaints are labelled — the method behind this section.