Slot Wolf — player complaint #63661, 2020-05-29: bonus terms
Slot Wolf: a player complaint filed on 2020-05-29, about bonus terms, status — resolved. Published on CasinoReviews. One of 85 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Made first deposit of 100 euros and got the bonus.
I recycled the bonus 40 times and tried to withdraw my winnings, a 1000 euros.
There was a problem with it. The casino thought that I have exceeded the maximum bet while playing with the bonus.
But that's not right. One time I tried to pay for the free spins in "Kraken" for 100euros. It's not a single bet, it's buying a special feature for the game.
Player can't use this feature in games with decent bet, and I think that's not right.
"Kraken" didn't accept the attempt to buy the free spins and went to the homepage.
In my opinion the casino is just trying to make excuse for not paying my honest earnings.
