Royal Ace Casino— player complaints: 17 in English

Royal Ace is a huge scam. Tried withdrawing my winnings. Royal Ace has had me send my driver's license, mortgage statement (proof of residence) banking statements, debit card. First my bank statement didn't show enough transactions, this time, they said it wasn't complete. I skipped the information

Reason: Delayed payment I have been waiting almost four months since April for 4 withdrawals of 2500. They kept getting denied I asked can you just send my crypto those got denied I just want to be paid. I deposited a lot and really need the winnings. I came back promising Fst payouts and it's the same as before slow slow and use every excuse not to pay you. --- Ответы в треде --- AskGamblers • Support Team 2 days ago Dear Royal Ace Casino,Please let us know if there are any updates regarding this ongoing complaint.Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. Thanks in advance for your cooperation. Brandilien 6 days ago I will let Tawni update on her end Brandilien 1 week ago Thanks waiting on Tawni for confirmation on bank statement Royal Ace Casino • Representative 1 week ago Hi Brandi-- I submitted your latest wire details and bank statement and I'm just waiting on a reply. As soon as I receive this, I'll be sure to contact you straight away. ;-) Tawni

Well I had some free spins. I took it up to $40 at one time and then went down to two but hit a few big ones on the way up and got over $300 one point well I played and played until I got down to 100 and went to cash out they told me I had to put $11 in litecoin. Now I'm not the smartest guy in the

My experience has been extremely disappointing. Every time I ask about my payout, I’m given another excuse and another delay. After reading many other reviews from people describing similar payout issues, this has seriously damaged my confidence in this casino. From my perspective, the pattern of de

100% scammers. Had a $1700 cash out sent.Everything did everything if it wasn't one thing.It was another , they will not pay you out

I tried to trust it , I really did, won 80$ and made a deposit and they took my winnings as soon as I made a withdrawal, app is like a ponzy scheme scam

My Identity has Been Verified and yet it keep saying I need to do that But there is a manager withdrawal on my account for 868$ and that was approved I'm totally confused I never even made that withdrawal place is a total scam

Will ALWAYS deny your cash out when using one of their free spins promotion. Do NOT give this casino your money or the opportunity to scam you with your cash deposits.

Just like everybody says this place sucks do not give these people your money I don't understand they must not want to succeed they they'll pay you in about 6 months but they don't want good they don't want good business he's the worst business people I've ever met my freaking life and they'll end u

They never paid winnings and have terrible customer service! Don’t waste your money on there site. I won 3,500 on 1-14 the game and requested to cash out. They only do )2,700 at a time so did that, was told 7-10 days to be approved - the took 12 business days to approve. Then was told they had anoth

I was the one in a million that you see on TV saying this woman won this much money it wasn't tons but from how I want it it was quite a story and the way it progressed and how it still is progressing until this moment when I just got offline with their very unhelpful cocky customer service person y

Just went through the same thing. I won and they want you to download a crypto app...then send them 10 dollars to verify account...then when I spoke to someone in chat they told me that since it was a free chip that I would probably be denied anyway...so stay away from these guys...Lonestar ain't n

you need to deposit money before you can withdraw your winnings for "confirmation" - this is a typical scam system, dont waste your time or money

I signed up for this casino and received a welcome chip which I used to ultimately collect $126 however upon trying to withdraw this money I ran into trouble that's when I contacted support who told me that since the money was one with what I was told was a real free promotional chip, the same as ca

Don't play here. They don't pay out their winners. I won today and they go in and adjust the account and just leave the withdrawal in limbo and ignore it. I've verified my account by sending a deposit which is weird as it is and then they can't even process their withdrawals. Save your money and you

This company is a total fraud. Just like every other user below these jigs wont pay out. Instead they are about at the level of those overseas company's claiming to be your bank to swindle your money. Im so glad i only lost 10 bucks and read all the reviews on here first. Typical jig company!!!

They have owed me over 10K for almost 5 months. They have changes my WD request amounts, then change the date to delay payments. I have been with RA for YEARS. They promised a payment on 11/24, which is 1/2 of the original requested amount and I still have not received it. Waited over 1 HOUR on chat