Roobet— player complaints: 147 in English

Terrible avoid all these crypto casinos ...Edit these absolute crooks are trying to remove this review thats completely legit I have wagered over 50k here all I wrote was terrible avoid these crypto casinos and they have flagged it with trust pilot and are trying to get it removed asked me for more details if i don't provide it will be taken down ...ive given them the details because this is staying they do this to every legitimate bad review and hope the person writing the review doesnt notice they have flagged it and it will be removed meanwhile they have a bunch of dodgy looking 5 star ones they dont remove .... avoid at all costs ive played here years and never won anything decent ...Update roobet flagged this as i said but trustpilot realised it was legit and not defamatory so it will remain in place well done trust pilot 👍

Is a totally scam casino. WIN AND CANNOT WITHDRAW! Customer service ghosted. NO PPL REPLYING! He just want u to stay and lose all your money and keep deposit! IS A SCAM WEBSITE.

Shitiest casino rip off if you compare it to stake is bull shit low bonuses, low monthly rates games don't pay out as much shit

Just adding*Roobet is just blatantly lying in their comment here. The account is not in profit, what-so-ever. I am down 27.000 USD in consecutive deposits over the past 3 months, with 0 withdrawals.Again, just a testament to how far they are willing to go to.I am now 700.000 dollars wagered. 50.000 USD + in deposits.First of, and most importantly, Roobets main task is to remove negative reviews from this Trustpilot. They do it consistently, that is why their score is not completely tanked by now. The site is the worst casino ever. There is a reason they keep to being licensed in Curacao, there is a reason they are banned in every european country, as well as mainland US. There is not a single thing about Roobet that is legit. Their slots are unwinnable, every bonus you get will pay less than 25x. I have 132.656 spins, and am running an average RTP of less than 40%. Just imagine that. Its absolutely insanity. Every single deposit you make will follow an identical trajectory, which is probably the worst thing. You will deposit, you will get 200 0x spins in a row. Every single time. The only consistent thing about Roobet, is the red line going down in your overview, and the unrealistically amount of dead-spins. And its not concentrated to a single provider, you cannot escape it. It follows every single one of their games. All in all, just stay away from here. There are alternatives. Don't waste your money chasing, on Roobet it is absolutely pointless.

roobet lets minors deposit, when i tried to contact the support they say that i agreed to terms and conditions even though im a minor and cant do that, they dont want to refund the money to the kids they let gamble and take money from them

I had an extremely disappointing experience with Roobet.My account was suddenly restricted from sportsbook betting, and during a live chat conversation I was informed that my bets/winnings would be voided under Clause 6.4 of their Terms of Service. However, the issue goes far beyond “voided winnings.”Roobet removed a total of $4,148.02 from my balance, even though approximately $2,096 was my own deposited money. This was not just profit, it included my personal funds.If they wanted to void bets or profits, that is one thing. But confiscating deposited funds without proper explanation feels completely unfair and unacceptable.I contacted support requesting: A detailed explanation of the confiscationA breakdown of the removed balanceThe return of my original depositsSo far, I have not received a satisfactory resolution.Players should be very careful when depositing large amounts, because in my experience, even your original funds may not be safe if your account gets flagged.I hope Roobet resolves this situation professionally and returns my deposited money.

I didn't for get you roobet, you don't even deserve the name casino. Even trust trustpilot is warning people bout you fake reviews.You just a bunch of thieves who will end up in jail

I have a video proof on YouTube KingCasino channel go there and watch guys they are totaly scam. Back to back 15 FS of pragmatic games and guess what payback is 5x 3x max is 10x they are scamming and they don’t even hide so who give this casino licence I’m gonna complain about them too

Been using Roobet for a about a year. I have Wagered: 10,178,708.29 $, so i have experience with Roobet.So far until today nothing bad has happened. But today, after my 2200$ win from betting on a CS2 Match (fair and square), my account got scammed.I was cancelled from sportbooks, and mybets/wins will be voided, as per Clause 6.4 of our Terms of Service. Which makes no sense, and they will not even tell me my details.Roobet scammed me for a 2200$ win, after gambling Millions of usd. Pathetic and sad. I am shocked, stay away.There is literally no reason at all to cancel my sports bet, and take the money - other than attempting to scam me. Its robbery.Don't use Roobet, use another site. Use stake or rainbet.It's a very sad feeling being scammed, and i cannot do anything at all about this - they have the power.“details are not disclosed”decision is final

Very disappointing experience with Roobet.I placed the exact same bet as my friend. His account is VIP and mine is a regular account. After the event finished and the result was a win, my bet was suddenly voided and I was not paid, while other bets were apparently allowed to stand.The explanation I received was: *“The odds were incorrect as per the provider.”* Conveniently, this only became an issue after the outcome was already known and the bet had won.It raises serious concerns about fairness and equal treatment between VIP players and regular users. If odds were truly incorrect, why were bets not stopped before the event started? Why wait until after the result? And why are VIP accounts apparently treated differently?This experience seriously damaged my trust in the platform. Players should be very cautious when a winning bet can simply be canceled after the fact with a generic explanation, while others are still paid.Note: My friend’s bet remained unsettled for a few days and was later fully paid, while mine was simply voided. Same bet, same outcome — completely different treatment.

It’s a scam I was planning on this platform but after few months when I checked it’s always loss no money this platform is shit they just scam that’s it but if anyone wanna gamble on this platform have a taste I don’t mind it’s a peace of shit ..

I had approximately $5,100 in legitimate winnings on Roobet that were confiscated without proper explanation.My deposits totaled $2,389.47 and I successfully withdrew $2,000 before the issue occurred. After my balance reached around $6,100, I requested a withdrawal of $3,000.Shortly after that, Roobet cancelled my withdrawal, removed my access to sportsbook betting and confiscated my remaining balance.Support only provided generic responses referencing clause 6.4 of their terms but never explained what specific rule I violated or provided any evidence.I have already filed a complaint with the Curaçao Gaming Authority regarding this issue.I am requesting Roobet to provide a clear explanation and return my confiscated winnings of approximately $5,100.UPDATE 1:Roobet replied but did not explain what rule I allegedly violated. They only mentioned clause 6.4 without providing any evidence or details.All bets were made using my own deposited funds, with no bonuses used.My balance has been frozen for almost one month now and I am still waiting for a clear explanation or proof of any violation.My reply : Your reply does not clarify the situation.You mentioned a violation of clause 6.4, but you did not specify what exact violation occurred. All bets placed on my account were made using my own deposited funds, with no bonuses used, and all betting activity followed normal sportsbook usage.It has now been almost one month since my balance was frozen, and I have still not received a clear explanation or any evidence of wrongdoing.I kindly request that you provide:1. The specific rule I allegedly violated.2. Evidence supporting this claim.3. A clear explanation of why my legitimately deposited funds were confiscated.I have already submitted disputes with independent mediators and review platforms, and I hope this matter can still be resolved fairly.Please review my case again and provide a transparent explanation.

Withdrawal stuck from 3 days. No proof shared of sending funds. Roobet doesn’t reply the support is useless. Icashone blames roobet and roobet blames icashone. They asked me to wait 3 days and now are saying to wait as long as there is no update. It can take a year week month no clear timeframe. No proper support. If a withdrawal is reversed it’s basic that it will return to thee source of withdrawal. But 3 days for it is is pathetic. Players deposit to bet I’m games what to do whjen the games are over already

Roobet is a scam. I had a balance and they used it to place a bet on blackjack the whole amount over 800.00. I kept getting logged out the next thing I know the money is gone.How can that happen.PIECE OF SHIT SCAM COMPANY STAY AWAY.I CAN'T BELIEVE THAT COULD HAPPEN.🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

My account was compromised and over $500,000 was lost through unauthorized withdrawals and bets.I did not access my account after March 22.Multiple withdrawals (100k+ each) were made to different crypto wallets that do not belong to me, and additional bets were placed without my consent.No security intervention was triggered despite clearly abnormal activity.I provided full evidence (transactions, wallet addresses, screenshots), but support refused any reimbursement and only referred to Terms of Service.This is not normal usage — this is a complete account takeover with no protection.Very concerning experience

Oh my god, this is a total scam.I logged in this morning and my balance was 0, and support is just ignoring me.I’m begging you, don’t be idiots — don’t play here.

All games are fuckd up. No mather are you playing with 0.1 or 10 its the same shit on every game. I didnt see anywhere that someone fuckd up mathematics, rtp is probably 5% on all games. I spend around 3k in total and manage one day after 14h of gaming to get around 200, there is no god you could ever earn something. Dont believe me? Pls register and check, i warned you. Dont be stupid and gamble, crypto casinos are made to steal money legaly. If you still want to gamble use your national casionos cos they are regulated by law. These Roobet scums dont have any law

I am very disappointed with my experience on Roobet.My account is fully verified (all KYC levels including source of funds approved), yet I am currently unable to access my own money.Deposits are completely disabled (“Depositing currently unavailable”)Withdrawals are failing repeatedly via iCash.oneError shown: “Transaction could not be processed, kindly contact support”I have a balance of over ₹226,000 which I am unable to withdraw.What is more concerning is the inconsistent and misleading communication from support:Initially, I was told that my account is fully active and there are no issuesLater, I was informed that my account is restricted from FIAT payments for “security reasons”Despite this, no proper explanation, no resolution, and no timeline has been provided.Live chat has also stopped responding.

I havent got my deposited after contacting customer service 5 times, i have gambled for 5/6 years and never had this problem…. Im verified and all, they say they will check it but NEVER DO!! stay away!

Voided my won bets, the only bets I won, all lost stayed that way. SCAM, THIEFS, same situation happened as bookie with the same management . A V O I D