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RioBet Casino— player complaints: 7 in English

7 Complaints
0▼ Last 30 days · was 2
0 Unresolved
48.148516669016d Last complaint
— Risk index · no statuses
10,000 ₽ Disputed sum

RioBet Casino: 7 complaints filed in English across 2 platforms, disputed sums 10,000 ₽. Most of them are about withheld payouts (43%). Texts below are the players' own words, as published on the source site; last complaint 2026-08-24.

What players complain about

Withheld payouts 43% 3
Other 29% 2
Verification 14% 1
Game fairness 14% 1
Status unknown 7

Sources

Trustpilot 6 Casino Guru 1

Complaints by month

03
06
07
08

Questions and answers

How many complaints are there about RioBet Casino?

The English-language record holds 7 complaints from 2 platforms; 7 carry no status from the platform. The latest one is dated 2026-08-24.

What do players complain about?

Mostly withheld payouts — 43% of cases, then other (29%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 7

24.08.2026 Trustpilot Game fairness
bad interface and awful customer support. they subtracted $20,000 from my balance and claimed i was cheating. i asked th
bad interface and awful customer support. they subtracted $20,000 from my balance and claimed i was cheating. i asked them for proof and in what way i couldve possibly cheated they said card counting and said they wouldnt be providng any proof. currently dealing with the gaming board. shady sites li
23.08.2026 Trustpilot Withheld payouts
I was stole 100 reais (brazilian currency). It has been 3 days since i made the deposit and it wasnt credited to my acco
I was stole 100 reais (brazilian currency). It has been 3 days since i made the deposit and it wasnt credited to my account. They keep saying they are working on it. You are not working, you are criminals! You steal people!!!! Edit: To my friend who replied my review, 3 days has gone since my review
16.07.2026 Trustpilot Withheld payouts
Horrible casino. I tried to withdraw my money four times, and every single attempt failed for a different reason.The fir
Horrible casino. I tried to withdraw my money four times, and every single attempt failed for a different reason.The first time, I was told the withdrawal couldn’t be processed. The second time, they claimed I needed to wager my deposit 3x, even though I had already wagered it at least 10x. The thir
20.06.2026 Trustpilot Withheld payouts
I requested a Solana withdrawal of 70 SOL (Withdrawal ID: 34267174929) more than 48 hours ago (already two full days). M
I requested a Solana withdrawal of 70 SOL (Withdrawal ID: 34267174929) more than 48 hours ago (already two full days). My KYC was approved long before.According to Riobet’s own website and help center, the Pending status should be processed from 5 minutes to 24 hours. I have now waited more than twi
08.06.2026 Casino Guru Other
RioBet Casino - Player’s deposit is delayed.
The player from Armenia deposited 10,000 RUB into his RioBet Casino account on June 6, 2026, but the funds had not been credited despite having a receipt for the transfer. He contacted customer support but only received standard replies asking him to wait for two days. We advised the player to contact his payment provider for an investigation, which could take about a month, as the casino’s hands were tied in such cases. Due to the player's lack of response to our follow-ups, the complaint was closed for the time being, though the player could reopen it if he chose to resume communication.
07.06.2026 Trustpilot Other
Hello! What can I say. I first came across this casino in February 2026. Everything was basically fine at first—well, fo
Hello! What can I say. I first came across this casino in February 2026. Everything was basically fine at first—well, for the first couple of months, to be precise.Yes, the casino allows you to win, and yes, withdrawals work. Withdrawals are fast—no issues there.But then something strange happened.
10.03.2026 Trustpilot Verification
1 star – Confiscated winnings after KYC, closed accountI registered at Riobet on 20 February 2026 and deposited 170 USDT
1 star – Confiscated winnings after KYC, closed accountI registered at Riobet on 20 February 2026 and deposited 170 USDT. After a few weeks of sports betting, on 8 March 2026 I requested a withdrawal of my total balance 581.44 USDT (170 USDT deposit + 411.44 USDT net winnings). After I fully passed

How the risk index is calculated and how complaints are labelled — the method behind this section.

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