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BigBoost Casino— player complaints: 11 in English

11 Complaints
1↑ Last 30 days
1 Unresolved
9.8692899977199d Last complaint
67.8 Risk index
7,405 CAD Disputed sum

BigBoost Casino: 11 complaints filed in English across 3 platforms, 1 still open, disputed sums 7,405 CAD. Most of them are about other (36%). Risk index 67.8. Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.

What players complain about

Other 36% 4
Withheld payouts 36% 4
Account blocks 18% 2
Bonus terms 9% 1
Status unknown 9 Resolved 1 Unresolved 1

Sources

Trustpilot 9 Casino Guru 1 LCB.org 1

Complaints by month

03
04
05
06
07
10

Questions and answers

How many complaints are there about BigBoost Casino?

The English-language record holds 11 complaints from 3 platforms, 1 of them without a resolution; 9 carry no status from the platform. The latest one is dated 2026-10-01.

What do players complain about?

Mostly other — 36% of cases, then withheld payouts (36%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 67.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 11

01.10.2026 Trustpilot Other
1 oct 2026 i deposited Rs. 4500 with 50% bonus adoption but my money not credited to Jeetboost wallet and no one is repl
1 oct 2026 i deposited Rs. 4500 with 50% bonus adoption but my money not credited to Jeetboost wallet and no one is replying ove the chat its just AI is playing with same question.UTR 627402422313Rohit Anand Singh
17.07.2026 Casino Guru Other Unresolved
BigBoost Casino - Player’s winnings have been confiscated.
The player from Quebec had deposited $500 and utilized a 50% reload bonus while playing, which resulted in a balance of $7,405. However, after attempting to withdraw via Interac e-transfer, the entire balance was deducted without explanation, despite there being no verification issues. The casino claimed the bonus winnings were removed due to alleged prohibited strategies, but the player denied any wrongdoing and provided evidence of separate cash and bonus play. Despite multiple attempts, the casino failed to provide further clarification or respond to the complaint. Consequently, the complaint was marked as unresolved due to lack of cooperation from the casino.
10.07.2026 Trustpilot
Deposit stolen and account closed immediately! STAY AWAY.I highly recommend everyone to avoid BigBoost. I deposited 1000
Deposit stolen and account closed immediately! STAY AWAY.I highly recommend everyone to avoid BigBoost. I deposited 1000 NOK via Binance. The second the money reached my casino account, they locked it and sent a vague automated email claiming I breached "Clause 17" of their terms. They confiscated m
16.06.2026 Trustpilot Withheld payouts
"I have tried to withdraw my money from BigBoost multiple times, but my request has been rejected 6 to 7 times now. Ever
"I have tried to withdraw my money from BigBoost multiple times, but my request has been rejected 6 to 7 times now. Every time I initiate a withdrawal, they cancel it by making an excuse of a 'technical problem.' I have the complete transaction history as proof, showing repeated rejections and cance
31.05.2026 LCB.org Resolved
RESOLVED: BigBoost Casino - Account Issue
My name is Bhagwant Singh, and I am writing to lodge a formal complaint regarding my experience with BigBoost Casino. I deposited approximately NZD $2,400 into my account and used the platform to play online casino games. After playing, I was fortunate enough to increase my balance and won approximately NZD $3,200. I then submitted a withdrawal request for my winnings in accordance with the casino’s procedures. However, only a few hours after requesting the withdrawal, my account was blocked without any clear explanation. Since then, I have been unable to access my account, and I have not received a satisfactory response regarding the status of my withdrawal or the reason for the account restriction. I have attempted to contact customer support on multiple occasions and have provided any information requested. Unfortunately, my emails have either gone unanswered or I have received no meaningful explanation regarding my funds. I am requesting an urgent investigation into this matter and a clear explanation for why my account was blocked. I also request that my withdrawal of approximately NZD $3,200 be processed without further delay, provided there has been no breach of the casino’s terms and conditions on my part. I have attached the email correspondence I received from BigBoost for reference. I would appreciate a prompt response and resolution to this matter. Thank you for your time and attention. Disputed amount: 3500NZ$ Casino: BigBoost Casino Case #: 4344
16.05.2026 Trustpilot Withheld payouts
This website is a scam. At first, they may process one or two withdrawals to gain your trust. But once you win a big amo
This website is a scam. At first, they may process one or two withdrawals to gain your trust. But once you win a big amount, they send you a fake successful transaction ID. When the money does not reach your bank account and you contact them through email, they ask for your bank statement. After tha
13.05.2026 Trustpilot Withheld payouts
My withdrawal money not receive it's showing successfull tried to reach customer service they told me you will 1 to 3 da
My withdrawal money not receive it's showing successfull tried to reach customer service they told me you will 1 to 3 day but today is complete 4 day but I haven't receive money.. tried to connect customer service no help and reply my query ... amount 27800rs
09.05.2026 Trustpilot Withheld payouts
Transfer is credited delayed in account. As compare to others app like MOSTBET, Big-boost takes too much time to credit
Transfer is credited delayed in account. As compare to others app like MOSTBET, Big-boost takes too much time to credit winning fund to particular account. I humbly request to work on this key issues / Parameters on utmost priority.
05.05.2026 Trustpilot Bonus terms
Did not get my bonus or freespins as promised. I was blamed for that. They ment I had done something wrong, I just follo
Did not get my bonus or freespins as promised. I was blamed for that. They ment I had done something wrong, I just followed a link who promised 100% bonus for registration and free spins. This is just SCAM
22.04.2026 Trustpilot Other
I deposited ₹4000 via UPI using their third-party payment option, but the amount was never credited to my account.When I
I deposited ₹4000 via UPI using their third-party payment option, but the amount was never credited to my account.When I raised the issue, their support team asked for my bank statement as proof, which I provided. After that, they told me I would receive a refund within 14 days. I waited, but nothin
20.03.2026 Trustpilot Other
I was charged twice. Still waiting for my refund $100.00. Customer service is same questions different names. Feed up. W
I was charged twice. Still waiting for my refund $100.00. Customer service is same questions different names. Feed up. Won't be playing again.

How the risk index is calculated and how complaints are labelled — the method behind this section.

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