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Rabona — player complaint #13615, 2026-06-21: withheld payouts

Rabona: a player complaint filed on 2026-06-21, about withheld payouts, 2,000 CHF in dispute. Published on Casino Guru. One of 61 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-06-21 Casino Guru Withheld payouts

Rabona Casino - Player's withdrawal has been restricted.

The player from Switzerland faced difficulties withdrawing a balance of 7,745 CHF from his verified account at Rabona, with the withdrawal request made on March 14th rejected on May 18th without explanation. Following the rejection, his account was restricted, preventing further withdrawal attempts or access to his funds. Despite multiple attempts to contact customer support, he received unsatisfactory responses and his email was then blocked. We later confirmed that the withdrawal block was removed and the casino resumed processing his winnings in CHF 500 installments, so the complaint was marked as resolved because payouts were being made regularly again.

Complaint data

Case number
#13615
Filed
2026-06-21
Status
Status unknown
Category
Withheld payouts
Disputed sum
2,000 CHF
Place among complaints about Rabona
42 of 61 by date, newest first
Source
Casino Guru — original ↗
Text
99 words, as published

All 61 English-language complaints about Rabona — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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