QuickWin Casino — player complaint #13714, 2026-07-24: withheld payouts
QuickWin Casino: a player complaint filed on 2026-07-24, about withheld payouts, 1,000 EUR in dispute, status — closed, no outcome. Published on Casino Guru. One of 22 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2026-07-24Casino GuruWithheld payoutsClosed, no outcome
QuickWin Casino - Player struggles with account closure and withdrawal delays.
The player from Portugal faced issues with account cancellation and withdrawal, citing poor customer service and delayed responses regarding her requests. Despite informing the casino of her rights, her concerns remained unanswered while she felt her money was at risk. We were unable to continue the investigation because she did not provide evidence that she had informed the casino of a gambling problem and requested self-exclusion, only account closure. As a result, the complaint was closed due to insufficient evidence and lack of response to our follow-up messages.
